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General Manager

Cape Town Northern Suburbs
Salary: Market Related
Job Type: Permanent
Sectors: Management
Reference: CPT006491/CS

Apply before Apr 30 2026 | 29 Days left

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Vacancy Details

Employer: Persona Staff

General Manager – Laundry & Dry-Cleaning Operations – Cape TownServices | Operations & LogisticsPermanent | On-site Our client, an established dry cleaning and laundry services provider, is seeking a hands-on General Manager to oversee both domestic and commercial operations. This role is responsible for the day-to-day management of staff, logistics, customer service, and operational processes, ensuring efficient service delivery and high-quality standards across the business.

Key Responsibilities:

Plan and manage daily and weekly logistics, including collections and deliveries
Oversee and manage floor staff, ensuring productivity and performance standards are met
Monitor staff performance and conduct performance reviews and record checks
Handle customer communication, including calls and service queries
Coordinate and assist with deliveries and collections where required
Manage invoicing and general administration
Control stock, consumables, and ordering processes
Schedule and oversee maintenance and repairs of equipment
Ensure smooth day-to-day operations across both domestic and commercial services

Requirements:

Proven experience in operations or general management, preferably within a service-based environment
Strong staff management and leadership skills
Experience managing logistics, scheduling, and customer service
Good administrative and organisational skills
Ability to work in a hands-on, fast-paced environment
Strong communication skills and customer-focused mindset
Basic understanding of stock control and invoicing processes

This role is suited to a practical and hands-on individual who can take ownership of operations, manage people effectively, and ensure consistent service delivery in a busy environment.

To apply, please send your CV to craig@personastaff.co.za

Please note: Only shortlisted candidates will be contacted within 48 hours.
Persona Staff (Pty) Ltd is POPIA compliant. All personal information is processed in accordance with the Protection of Personal Information Act for recruitment purposes only.

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About Persona Staff

Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.

We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff

Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.

To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job