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Regional Sales Consultant - Umsuka Wemali - EC

Eastern Cape
Salary: Market Related
Job Type: Permanent
Sectors: Security Sales
Reference: 178274

Apply before Apr 10 2026 | 10 Days left

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Vacancy Details

Employer: Fidelity Services Group

Overall Purpose of the Job:

Is to visit sites, do road shows and visit parades to sell loans and policies and taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

Responsibilities:

Visiting all new sites that the Region open
Visit sites that have lesser than 35% market share
Visit parades early in the morning and later in afternoon
To do road shows and wellness days as well
Capturing the loans and policies
Have a target set to be made for the month
Giving advice to prospective customers of the various Umsuka products on offer.
Addressing and resolving client queries promptly and satisfactorily.
Ensuring that applications are Processed timeously.
Ensuring that contracts are cleared and submitted in time for payments.
Liaise with respective Fidelity branch contact persons for efficient issuing of loans to clients.
Ensuring strict adherence to the requirements of the National Credit Act as well as the Consumer Protection Act and any other compliance related laws are maintained at all times.
Assisting with market related issues for the company.
Provide general customer service and assistance to Umsuka Wemali finance clients

Experience and qualifications and requirements for the post

Grade 12 or National Certificate in Customer Service
Sales experience will be an advantage
Customer service
Computer literate
Experience in credit lending environment would be an advantage
Own Vehicle and code 8 driver’s license

SKILLS & OTHER ATTRIBUTES:

Excellent interpersonal & teamwork skills
Excellent time management skills and ability to multi-task and prioritise work
Excellent communication and listening skills essential
Ability to work in a fast paced and high stress environment
Strong organisational and planning skills
Self-Motivated
Exercise Initiative
Adaptability
Customer service orientated
Telephone Etiquette
Bilingual
Target driven

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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About Fidelity Services Group

Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.

Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.

Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.

The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market