Key responsibilities include:Take full responsibility for the running of the Housekeeping Division including the following:Housekeeping & Rooms Division:To maintain high standards of cleanliness and attention to detail in guest accommodation – expect what you inspect – guest’s rooms to be checked daily;To maintain high standard of cleanliness and attention to detail in all guest areas;Maintenance service requirements are recorded and reported immediately to the Maintenance Assistant;Pest Control;Laundry:To supervise and control the laundry operation in accordance with established methods;Ensure the guest laundry is collected, washed carefully and returned;Daily Lodge laundry;Daily staff laundry;Housekeeping Budget, Purchasing & Control:Control housekeeping expenditure;Purchasing and price control to enable stock counts to be calculated at current prices;Monitor stock control systems of personal bars in guest’s rooms, linen, guest’s amenities and cleaning materials;Monthly stocktake of personal bars in guest’s rooms, housekeeping consumables and linen;Price updates, GRV’s and Budget control;Management of the Housekeeping Team.Inspire, stimulate and lead the team;Develop your teams and individuals;Ensure the right people are in the right positions;Ensure your team is guest focused;Recognise great guest feedback and deal with negative guest feedback constructively;All staff to be trained in their areas of responsibility and to attend regular training workshops;Manage Performance;Manage the team’s leave cycle and annual leave;OtherAssisting at Front of House during guest’s arrivals or departures or Lodge Site Inspections – Show Time;Hosting of Guest;  LeadershipStrong leadership & mentoring skills - Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards;Make the team feel valued in order for them to assist you to drive the department and Strong management skills; Problem solving skills;  Computer S...

 
Qualifications and experience required:

• Minimum 2 -3 years Housekeeping Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment;
• Budget & Stock Control Experience
• Room Division or Front of House Experience - a plus;
• Hospitality and Service training experience - a plus;
 
Salary & other package details:

• Monthly package- negotiable depending on experience and qualifications;
• Live-in position with meals on duty;
• Pension fund;
• Staff Lodge Nights;
• Work cycle – 21 days – 7 days off;
• Annual leave – 15 days;