Role Purpose

The Facilities Manager is responsible for inspecting, maintaining, and repairing all building infrastructure, including mechanical, electrical, plumbing, and HVAC systems.

The role supports Property Managers in the planning, management, and monitoring of all facilities-related activities, ensuring that buildings are maintained to the highest standards and all compliance, safety, and operational requirements are met.

Key Responsibilities

Facilities Maintenance & Operations

Ensure optimal functioning and maintenance of all building systems and infrastructure.

• Manage routine and reactive maintenance across electrical, mechanical, plumbing, fire, and structural systems.
• Ensure all maintenance activities are completed timeously and to required standards.
• Maintain up-to-date maintenance and service schedules for each building.
• Respond to reactive maintenance issues efficiently.
• Liaise with administrative teams to ensure job cards are completed and closed.

Compliance, Risk & Quality Management

Maintain compliance with all statutory and safety requirements.

• Ensure Health & Safety standards are implemented and adhered to.
• Maintain compliance records, servicing certifications, and maintenance documentation.
• Identify and report risks related to security, infrastructure, and building integrity.
• Ensure quality assurance procedures are implemented and maintained.

Project & Contractor Management

Oversee projects and manage contractor performance.

• Project manage, supervise, and coordinate work performed by subcontractors.
• Ensure all work is completed according to specifications and standards.
• Identify opportunities to improve facilities management operations.

Asset & Infrastructure Management

Ensure effective lifecycle management of all assets.

• Manage maintenance of assets in line with approved budgets and maintenance plans.
• Support service delivery across all hard services, including mechanical and electrical systems.
• Ensure optimal performance and longevity of infrastructure and equipment.

Financial Management

Manage budgets and financial processes related to facilities.

• Monitor and control maintenance and operational budgets.
• Authorise and submit quotes and invoices for approval.
• Ensure cost-effective management of resources and services.

Tenant & Stakeholder Management

Provide high-quality service to internal and external stakeholders.

• Manage tenant-related maintenance services and queries.
• Support Property Management as a service function.
• Maintain professional communication with stakeholders.

Administration & Reporting

Ensure accurate reporting and effective administration.

• Manage all facilities-related administration and correspondence.
• Submit weekly building inspection reports.
• Maintain accurate records of maintenance and compliance activities.

Operational Support

Provide standby and operational support as required.

• Be available for telephonic standby for critical maintenance issues, including after hours.