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Cluster Property Operations Manager

Stellenbosch
Salary: Market Related
Job Type: Permanent
Sectors: Hospitality
Reference: SW006216/CL

Apply before Apr 25 2026 | 30 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

CLUSTER PROPERTY OPERATIONS MANAGER Stellenbosch (Hybrid Role): An established hospitality operator running exclusive guest accommodation is seeking a Cluster Property Operations Manager to oversee operations across a group of 12 establishments predominantly in the Cape Town and Kimberley areas. The role is based in Stellenbosch, with a hybrid structure between a home office and satellite office.

Purpose of the Role:
Overseeing and coordinating day-to-day operations across multiple properties, ensuring consistent service delivery, operational efficiency, and alignment with company standards.

Key Responsibilities Include but Are Not Limited To:

Overseeing operations across multiple guest house properties
Coordinating and supporting on-site teams to ensure smooth daily functioning
Monitoring operational performance and addressing any issues proactively
Handling after-hours emergencies and escalations when required
Travelling between properties as needed (company-covered travel expenses)
Reporting on operational performance to senior management

Criteria:

3-5 years’ experience in accommodation operations (guesthouse, lodge, boutique hotel or similar)
Proven experience as a hospitality Operations or General Manager
Strong understanding of hospitality operations and service standards
Ability to work independently with minimal supervision
Fully bilingual
High level of computer literacy
Strong organisational and managerial skills
Excellent reporting and communication skills
Own vehicle when travelling locally based on area
Hybrid working environment (Stellenbosch-based satellite office & head office)

Remuneration and Hours of Work:

Market-related salary
Hybrid working environment (home office and Stellenbosch-based satellite office)
Availability required after hours for operational needs

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.