JOB SPECIFICATION: F&B AND ADMINISTRATION COUPLEIndustry: Hospitality (Game Lodge / Boutique Hotel / Resort)Location: South Africa (Live-in position typically required)Reporting to: General Manager / Lodge Owner POSITION OVERVIEWA dynamic and experienced couple required to jointly manage the Food & Beverage operations and administrative functions of a hospitality establishment. This role is ideal for a hands-on couple where one partner focuses on F&B operations and guest service, while the other manages administration, finance, and reservations. PARTNER 1: FOOD & BEVERAGE MANAGERKey ResponsibilitiesOversee all F&B operations (restaurant, bar, kitchen coordination)Ensure high standards of food quality, presentation, and serviceManage stock control, ordering, and supplier relationshipsMonitor food cost, wastage, and budget controlTrain, supervise, and schedule F&B staffEnsure compliance with health, safety, and hygiene regulationsHandle guest relations and resolve complaints professionallyCoordinate menus with chefs (seasonal and guest preferences)Oversee events, functions, and special dining experiences Minimum RequirementsDiploma or Degree in Hospitality Management or related field3–5+ years’ experience in F&B management (lodge/hotel environment preferred)Strong leadership and staff management skillsKnowledge of stock systems and POS systemsExcellent communication and guest service skillsWine knowledge (advantageous) PARTNER 2: ADMINISTRATION MANAGERKey ResponsibilitiesManage reservations, bookings, and guest correspondenceOversee front office and reception operationsHandle invoicing, accounts receivable/payable, and cash-upsPerform general financial administration and reportingManage HR administration (staff records, leave, payroll input)Maintain filing systems and operational documentationLiaise with suppliers and service providersAssist with marketing, social media, and OTA platformsSupport overall lodge operations and guest experience Minimum RequirementsQual...

JOB SPECIFICATION: F&B AND ADMINISTRATION COUPLE
Industry: Hospitality (Game Lodge / Boutique Hotel / Resort)
Location: South Africa (Live-in position typically required)
Reporting to: General Manager / Lodge Owner
 
POSITION OVERVIEW
A dynamic and experienced couple required to jointly manage the Food & Beverage operations and administrative functions of a hospitality establishment. This role is ideal for a hands-on couple where one partner focuses on F&B operations and guest service, while the other manages administration, finance, and reservations.
 
PARTNER 1: FOOD & BEVERAGE MANAGER
Key Responsibilities

• Oversee all F&B operations (restaurant, bar, kitchen coordination)
• Ensure high standards of food quality, presentation, and service
• Manage stock control, ordering, and supplier relationships
• Monitor food cost, wastage, and budget control
• Train, supervise, and schedule F&B staff
• Ensure compliance with health, safety, and hygiene regulations
• Handle guest relations and resolve complaints professionally
• Coordinate menus with chefs (seasonal and guest preferences)
• Oversee events, functions, and special dining experiences
 
Minimum Requirements

• Diploma or Degree in Hospitality Management or related field
• 3–5+ years’ experience in F&B management (lodge/hotel environment preferred)
• Strong leadership and staff management skills
• Knowledge of stock systems and POS systems
• Excellent communication and guest service skills
• Wine knowledge (advantageous)
 
PARTNER 2: ADMINISTRATION MANAGER
Key Responsibilities

• Manage reservations, bookings, and guest correspondence
• Oversee front office and reception operations
• Handle invoicing, accounts receivable/payable, and cash-ups
• Perform general financial administration and reporting
• Manage HR administration (staff records, leave, payroll input)
• Maintain filing systems and operational documentation
• Liaise with suppliers and service providers
• Assist with marketing, social media, and OTA platforms
• Support overall lodge operations and guest experience
 
Minimum Requirements

• Qualification in Business Administration, Finance, or Hospitality
• 3–5+ years’ experience in administration within hospitality
• Experience with reservation systems (e.g., NightsBridge, Opera, Semper)
• Strong financial and numerical skills
• High level of computer literacy (MS Office, Excel essential)
• Strong organisational and multitasking abilities
 
JOINT RESPONSIBILITIES

• Deliver exceptional guest experiences
• Assist with overall lodge/hotel operations when required
• Stand in for each other when necessary
• Maintain a strong team culture and staff morale
• Ensure smooth day-to-day running of the property
• Uphold company standards and brand values
• Participate in duty management shifts
 
PERSONAL ATTRIBUTES (FOR BOTH)

• Strong teamwork and communication skills
• Hands-on, flexible, and adaptable
• High attention to detail
• Problem-solving ability
• Professional appearance and demeanor
• Ability to work under pressure in remote environments
 
WORKING CONDITIONS

• Live-in position (accommodation provided)
• Meals included (depending on establishment)
• Work on weekends, public holidays, and shifts
• Remote/bush environment in many cases
 
REMUNERATION & BENEFITS

• Market-related salary (often combined package for couple)
• Accommodation and utilities included
• Meals (depending on employer)
• Possible incentives or performance bonuses
• Leave as per South African labour law