Vacancy Details
Employer: West Coast Personnel
A well-established company is seeking a highly organised Dispatch & Logistics Administrator to manage end-to-end dispatch processes, documentation, and coordination between the office, factory, and sales team.This role is critical in ensuring that all orders are accurately prepared, dispatched on time, and supported by complete and compliant documentation, while also providing light reception support.
Key Responsibilities
Dispatch & Logistics Coordination
Key Requirements
Experience
Dispatch & Logistics Coordination
- Arrange courier bookings (online, telephonic, and email) for incoming and outgoing shipments
- Generate waybills and ensure accurate shipment tracking
- Prepare, label, and package parcels and pallets according to order specifications
- Monitor deliveries to ensure timely distribution
- Coordinate customer and courier collections
- Prepare and verify all dispatch documentation against orders
- Ensure each shipment is supported by accurate delivery notes (products, codes, destinations)
- Maintain a structured electronic filing system for all documents
- Manage and follow up on signed Proof of Delivery (PODs)
- Ensure PODs are submitted timeously for invoicing and payment processes
- Capture and maintain accurate data records
- Manage filing systems (electronic and manual)
- Utilise Microsoft Excel, Word, and Outlook for reporting and communication
- Liaise with factory staff to ensure correct packaging and labelling
- Ensure alignment between dispatch documentation and physical goods
- Interpret Dispatch Instructions (DIs) and communicate requirements clearly
- Manage switchboard and welcome visitors professionally
- Assist with customer and sales rep queries regarding deliveries and collections
Key Requirements
- Strong attention to detail and high level of accuracy
- Excellent organisational and multitasking ability
- Clear and professional communication skills
- Ability to work in a fast-paced, deadline-driven environment
- Proficient in Microsoft Office (Excel & Word essential)
- Understanding of dispatch processes, PODs, and documentation
Experience
- 2–5 years’ experience in dispatch, logistics, or administrative coordination
- Experience with courier systems and dispatch documentation advantageous
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About West Coast Personnel
Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services.
What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate. Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job. Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.More Jobs at West Coast Personnel
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