The Main Purpose of the job

Serving customers in a polite and friendly manner, offering coffee choices, basic food preparation, cashiering and taking an active part in any unit sales promotion.

 Education and Experience required:

• Matric is essential.
• Customer Service experience is essential.
• Experience in a similar role would be an advantage.

 Knowledge, Skills and Competencies:

• Knowledge of coffees and coffee beverages.
• Knowledge of basic food preparation.
• Communication skills.
• Ability to work with cash.
• Ability to work autonomously and as part of a team.

 Key areas of responsibility:

• To provide polite and friendly service to all customers.
• To prepare basic food items.
• Attend to the till and deliver a great customer service experience.
• Promote sales and specials to clients.