📌 Job OverviewThe Back of House Administrator is responsible for ensuring the smooth and efficient administrative operations of the lodge’s internal departments. This role supports departments such as housekeeping, maintenance, stock control, and food & beverage from an administrative perspective. The ideal candidate will have a solid background in hospitality and a strong understanding of lodge operations.🛠️ Key ResponsibilitiesAdministrative SupportProvide full administrative support to all back-of-house departmentsMaintain accurate records, reports, and filing systemsCapture and manage daily operational data (stock, maintenance logs, staff schedules)Assist with preparing reports for managementStock & Inventory ControlManage stock records and inventory systemsCapture stock movements and reconcile discrepanciesAssist with stock takes and reportingLiaise with suppliers and assist with ordering processesFinancial & Procurement SupportProcess invoices, purchase orders, and supplier documentationAssist with budget tracking and expense monitoringEnsure all documentation is accurately recorded and filedStaff Coordination & HR SupportAssist with staff scheduling and timesheetsMaintain employee records and assist with onboarding documentationSupport HR with administrative duties where requiredMaintenance & Operations CoordinationLog and track maintenance issues and follow up on completionCoordinate communication between departmentsEnsure all compliance documentation is up to dateGeneral DutiesEnsure all administrative processes align with lodge standardsSupport management with ad hoc tasksMaintain confidentiality and professionalism at all times

🎯 Minimum Requirements

• Grade 12 (Matric) or equivalent
• Relevant qualification in Hospitality Management, Business Administration, or similar (advantageous)
• Minimum 2–3 years’ experience in a hospitality/lodge environment
• Previous experience in an administrative or back-office role within hospitality

💼 Skills & Competencies

• Strong administrative and organizational skills
• Excellent attention to detail and accuracy
• Good understanding of lodge operations and hospitality standards
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• High level of integrity and confidentiality

🌿 Personal Attributes

• Proactive and hands-on approach
• Strong problem-solving ability
• Team player with a positive attitude
• Ability to work in remote environments (if applicable to lodge location)
• Well-presented and professional

🕒 Working Conditions

• Live-in position may be required depending on lodge location
• Work may include weekends, public holidays, and shifts

Remote or bush environment in many cases