OPERATIONAL AND DUTY MANAGER

SUN CITY

 An Operational and Duty Manager position is vacant at Sun City, reporting to the Site Manager, the overall purpose of this position is to ensure the posting of Security Officers, that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.  

 Key areas of responsibility will include:

• Ensuring that contractual requirements are met as stipulated by the Client
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• Ensuring that Security staff maintains required performance at all times
• Dealing with all required administration matters
• Liaising daily with Branch management on various operational issues
• Submitting relevant weekly / monthly incident and general reports as required by Management

Qualifications, experience and other competencies required:

• Matric certificate and should be Psira Grade A registered and accredited

• At least 5 years experience in the security industry   
• People management experience  
• Computer literacy on Microsoft Programs
• Own transport and valid Drivers Licence is required
• Must be prepared to work extended hours.
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
• Crucial - Must have experience in Casino and Hospitality security management
• Must have managerial experience

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.