Job Summary The Head Guide / Safari Manager is responsible for overseeing all guiding operations, mentoring and managing the guiding team, and ensuring the highest standards of safety, service, and wildlife interpretation. Acting as the main point of contact for guests in the field, you will deliver unforgettable safari experiences while maintaining operational excellence, fostering teamwork, and upholding the lodge’s vision and values.       -˙˙·. Key ResponsibilitiesLead, manage, and mentor the guiding team to ensure exceptional field operationsSupervise walking safaris, game drives, and other wildlife experiences while maintaining safety and adherence to lodge protocolsUphold and enforce operational standards across all guiding activitiesMonitor team performance and provide constructive feedback and professional development opportunitiesInteract with guests professionally, ensuring a personalized and memorable safari experienceMaintain all guiding equipment and vehicles, ensuring they meet safety and operational standardsCollaborate with management to ensure seamless communication between lodge operations and field teamsPromote conservation, environmental education, and responsible tourism practices to guests and staffBuild and maintain strong relationships with local communities, suppliers, and contractorsEnsure compliance with all regulatory requirements, including firearm handling, permits, and wildlife regulations

' Skills & Competencies

• Minimum FGASA Level 2 (NQF 4) or equivalent guiding qualification

Valid Trails Guide qualification

• Proven experience as a Head Guide or Safari Manager
• Strong leadership and team management skills
• Experience guiding in Big 5 reserves and luxury 5-star lodges

Valid Professional Driving Permit (PrDP)

• Current Wilderness First Aid certification
• Valid Advanced Rifle Handling (ARH) qualification
• SAPS business competency for rifle use
• Excellent organisational and planning skills
• Mature, professional, and responsible demeanour, with the ability to mentor and inspire a guiding team