Education

• Matric
• 3-year freight forwarding related qualification at NQF level 3 or NQF level 4 or equivalent.

Knowledge and experience

• 3 years import experience in the Clearing and Forwarding Industry in a clerical capacity
• INCO Terms
• To co-ordinate the freight movement of Import cargo through the international transport chain in terms of the client’s import requirements.
• Commercial, transport, carrier & depot and statutory body documents & stamps
• Product specific freight handling & movement requirements. Basic international trade principles
• Applicable sections of Import & Export control Act
• Containerisation practice. Geography
• Functional business objectives and strategies
• Company service charge. Rate structure
• Carrier & depot conditions of trade
• Tariff calculation concepts.National currencies and international codes
• Computer literacy (MS Word, Excel and Lotus)
• Problem solving skills and decision-making skills.Planning and organising
• Ability to handle pressure and change. Attention to detail
• Good Interpersonal skills
• Good communication skills (written &verbal
• Situation analysis.Client orientation
• Accuracy, Punctual.

Advantageous attributes

• Customer service orientation - Able to handle a demanding customer environment.
• Good problem solving and decision-making skills.
• Dynamic self-starter that doesn’t need to be told what to do and how to do it.
• Attention to detail and handle pressure.
• Can communicate with the team and contribute to the overall success of the team.

Overall responsibilities include 

• Plan freight movement
• Cost freight movements and prepare service estimates
• Coordinate freight movement of Import cargo
• Administration of file
• Comply with the requirements of the quality management system
• Ad Hoc