Job Profile:

Liaises with both Internal and External Customers, while preparing cargo to be Exported by either road, rail, sea, or air. Duties include creating, maintaining, archiving shipping records, keeping accurate customs and commercial documentation. Work independently, but also form part of a team and have strong admin skill set, data analysis feedback, and up to date with Incoterms, SARS compliance and reporting diligently to Management.

Job Description:

Individual is responsible for the planning and execution of all shipments with specific focus on administration, excellent customer service, management of export documentation from order receipt, customer age analysis, communication with CDC regarding stock availability, planning the consignment configuration, communicating with transporters, monitoring tracking schedule from transporters enroute to deliver cargo to destination, while communicating this information to the client and archiving the Exports documents when original POD, customs documents are received from the transporter.

DUTIES:
Must be proficient with SAP, MS Office suite and Data Analysis as part of daily duties.
Creating Sales Order Book priority list for Export Managers and CDC warehouse
Daily Feedback and discussions with CDC and update Priority List for next day.
Pull report on sales per customer for the month, planning and forecasting meeting
Participation in meetings with the Export team
Drafting Export Minutes and distribute to relevant parties
Sit with Export Manager and review Customer and Brand Performance vs PY
Drive Sales and Marketing Strategy internally to achieve budget figures commitment
Sit weekly with Debtors and Exports Manager during Age Analysis meeting.
Qualify New Exports leads obtained, prior to forwarding contact details to Exports Manager
Contact existing customers on call cycle, at least every 2nd week. (Build relationship)
Assist with coordinating, collating, recording, and measuring Marketing and Promotional activities
Ensure that quotations are sent to clients on the same day request is received.
Creating a PFI and sending to client and Export Manager timeously
Separate order as per vehicle load and communicate with CDC
Processing and capture Export Orders on SAP
Generate a manual Picking Slip, forward to CDC warehouse
Drafting a letter of origin for every shipment
Create a PR for Transport Charges for the load, get Transporter and Insurance quote where needed
Create a PR for the Inspection Charges for the load for Zimbabwe Customers. Enter PR numbers on tracking sheet
Liaising with warehouse and updating customers on order status. (Set Priority List).
Liaising with warehouse for final number of pallets per load
Capturing the transport cost onto SAP and requesting warehouse to release the invoice
Creating the Commercial invoice with all relevant information from SAP, double checking if the SAP qty's match the Commercial Invoice
Creating a second Commercial Invoice for not locally manufactured items
Completing SADC certificate according to Commercial invoice for Locally manufactured goods.
Tracking PR to supply transporter with PO number for Collection.
Notify warehouse of invoices been collected by customer/transporter.
Fill in Shipping instructions forms for the transporters collecting. Physically handing documents to warehouse
Create a draft Commercial Invoice for goods going. Fill in an Inspection request form according to commercial invoice and request Inspection from Bureau Veritas. (Zim customers)
Tracking Inspection progress till COC is received
Compile Commercial Invoice, SADC, Tremcard and COC for dispatch
Email Copies of Commercial Invoice, SADC, Tremcard and COC to customer, transporter, and internal export team
Log outgoing exports on tracking sheet with all relevant information required
Migo all PRs for transport cost and inspection cost and follow up on payments
Record supplier invoice according to PR generated and send to creditors for Payment.
Request and follow up with customers and transporters for all supporting documents for the export load, once delivered by Transport
Scan and upload documents onto a Shared Folder
Check each document to ensure that the full set of documents is supplied according to SARS requirements.
Update documents received on tracking sheet to close file
Assist with Export queries, short deliveries and investigations on price errors and discrepancies
Rename documents according to File Number allocated 
Sort Documents according to Country-Customer-Year-Month
Oversee and support branches in Exports Documentation process and capture.
Brief and assist process owners
Search and sort on tracking sheet 
Search for Purchase Orders on Emails
Request outstanding documents from transporters and customers
 Liaise during Internal and External Audits relating to Exports