How you'll role

The Sportsbook Analyst is responsible for supporting the day-to-day operations of the sportsbook by monitoring betting activity, analysing performance data, and ensuring accurate customer profiling. This role plays a key part in identifying trends, managing risk, detecting suspicious betting behaviour, and maintaining compliance with responsible gambling regulations.

What you'll do

• Analyse Sportsbook monthly KPIs
• Implement and execute effective withdrawal processes aligned with the business strategy

• Manage all ‘Specials’ markets for the Sportsbook

• Monitor odds movements aligned with betting activity, and profile customer accounts accordingly

• Apply restrictions or increases to online customer betting limits

• Identify bonus abuse

• Identifying suspicious betting patterns such as: live bet manipulation, arbitrage, non-profit long-term accounts, trade accounts

• Analyse customer betting patterns

• Report fraudulent activity or foul play

• Apply Responsible Gambling legislation to customer profiling

• Assist with customer support queries

• Assist with MTS (Managed Trading Services) support

• Engage with MTS to improve efficiency and accuracy of customer profiling

• Collaborate with the Amelco development team to improve gaming software across the board

• Conduct quarterly competitor pricing comparison assessments

• Manage the Sportradar tools related to the Sportsbook configuration

• Compile reports related to Sportsbook performance