Key Responsibilities (including but not limited to):

• Implement and monitor operational requirements at branch level
• Drive sales performance and ensure consistent profit growth
• Maximize gross profit through effective pricing and markdown management
• Manage stock holding, ordering, and pricing accuracy
• Compile weekly/monthly profitability, waste, and admin reports

• Lead daily team planning and performance discussions
• Motivate, coach, and develop staff to meet targets
• Manage staffing levels and scheduling
• Ensure compliance with company policies and procedures

• Maintain optimal stock levels and product availability
• Manage stock shortages and inter-branch transfers
• Implement promotions aligned with seasonal demand
• Oversee monthly stock takes and reporting

• Create a positive, customer-focused environment
• Manage returns and resolve customer queries effectively

• Take full accountability for store profitability and operations
• Manage pricing and reduce waste on expiring stock
• Prepare operational and performance reports as required

Requirements:

• Grade 12 / NQF 4
• 3+ years’ experience in retail/FMCG or similar environment
• Computer literate (MS Excel; WMS advantageous)
• Valid driver’s license and reliable vehicle

Skills & Competencies:

• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• High attention to detail with strong numerical skills

Trading Hours:

• Monday – Friday: 09h00 – 17h00
• Saturday: 09h00 – 14h00
• Public Holidays: 09h00 – 14h00