START DATE: ASAP
HOURS: 24-30 hours per week

Pay Rate: $3.57 per hour

You must have your own laptop/PC with a minimum 15-inch screen and a headset.
This role is mainly phone and email‑based, working remotely.

Excevo is a leading B2B technology and outsourcing service provider based in England, delivering business and technical expertise to the global online industry.

We offer a professional, growth‑focused environment for individuals who want to work with an innovative team and support our clients with high‑quality service.

Job DescriptionKey Responsibilities

The Sales Advisor will be responsible for managing client accounts and ensuring timely payments by performing the following tasks:

• Check our CRM for the latest communication with clients
• Consolidate all outstanding invoices
• Call and/or email clients to highlight outstanding invoices and arrange payments
• Complete simple administration tasks on our Xero accounting platform

Key Performance Indicators

• Engage with clients in a polite, professional and customer-focused manner
• Ensure accurate consolidation and communication of outstanding invoices
• Follow up promptly and arrange payments within expected timelines
• Maintain accurate records on CRM and Xero
• Escalate any complex or unresolved issues to the Team Leader
• Adhere to internal processes, policies and working guidelines
• Work collaboratively with the team to achieve weekly/monthly targets

Qualifications

• Strong communication skills (phone and email)
• Good organisational and administrative abilities
• Fluent in written and spoken English
• Positive professional attitude
• Comfortable working independently and meeting deadlines
• Experience using CRM systems and/or Xero is an advantage (training can be provided)
• Previous experience in account follow‑ups, sales support, or customer service is desirable

Job Details

• Job Location: Remote (Anywhere in South Africa)
• Job Type: Full-time
• Compensation: Hourly rate ($3.57) + performance‑based incentives (if applicable)