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IT SYSTEMS TECHNICIAN

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: IT
Benefits: CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit,
Reference: CPT008103/ST

Apply before Apr 17 2026 | 29 Days left

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External Application

Vacancy Details

Employer: Dante Group (Pty) Ltd

IT SYSTEMS TECHNICIAN - CAPE TOWN/STELLENBOSCHMARKET RELATED SALARY, DEPENDING ON EXPERIENCE

Minimum requirements:

Grade 12
5–8+ years experience in a corporate IT support environment
Proven experience beyond basic helpdesk work
Experience in a professional services or legal environment is advantageous
Strong Windows 10/11 and Microsoft 365 support experience
Strong Windows Server with HyperV and VMWare
Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP, SMTP
Experience supporting Teams, SharePoint, Exchange, Exchange Online and Defender
Working knowledge of network infrastructure and connectivity technologies (LAN/WAN, Wi-Fi, VPN)
Working knowledge of endpoint security and patch management systems and applications
Working knowledge of SQL
Relevant IT certification(s) preferred (Microsoft, CompTIA, etc.)
Alternating office visits
Drivers' license with reliable transport is required
Provide support for desktops, laptops, mobile devices, printers, and peripherals
Troubleshoot hardware and software errors by assessing the impact of issues, prioritizing problems, running diagnostics, documenting problems and resolutions
Full endpoint life cycle management for all user devices from onboarding to offboarding
Resolve Helpdesk requests with minimal supervision
Support senior stakeholders (directors, lawyers) with a high level of professionalism
Troubleshoot complex Windows 10/11, Microsoft 365, and application issues
Act as a technical escalation point for junior technicians
Share knowledge and assist with training and standards
Contribute to improving processes, documentation, and user experience
Administer Active Directory, Azure AD, Group Policy, DNS, DHCPFull endpoint life cycle management for all user devices from onboarding to offboarding
Resolve Helpdesk requests with minimal supervision
Support senior stakeholders (directors, lawyers) with a high level of professionalism
Troubleshoot complex Windows 10/11, Microsoft 365, and application issues
Act as a technical escalation point for junior technicians
Share knowledge and assist with training and standards
Contribute to improving processes, documentation, and user experience
Administer Active Directory, Azure AD, Group Policy, DNS, DHCP
Support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
Assist with endpoint management (Intune / device policies where applicable)
Support VPNs, Wi-Fi, and LAN/WAN connectivity
Perform workstation builds, rebuilds, and lifecycle replacements
Enforce security standards (endpoint protection, patching, access controls)
Assist with user access reviews and offboarding
Promote cybersecurity awareness and good user behaviour
Own issues end-to-end and communicate clearly with users
Maintain accurate ticket notes and documentation
Assist with asset management and stock control
Liaise with vendors for repairs, warranties, and escalations
Participate in after-hours or weekend standby support when required
Supporting all IT-related work in the Western Cape
Friendly and helpful attitude
Good interpersonal skills and ability to work well with others
Ability to utilize Microsoft applications for support, reporting and documentation
Good communication skills (written and verbal)
Attention to detail
Ability to prioritize
Ability to work independently
Willingness to learn and find own answers
Ability to multi-task & have good organizational skills
Good interpersonal & relationship building skills
Maintain confidentiality in all matters

Consultant: Stephnie Taljaard - Dante Personnel Cape Town
Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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About Dante Group (Pty) Ltd

Danté Personnel Recruitment (Pty) Ltd, established in 1996, is a national leading recruitment-consulting firm. We offer specialized services to effectively manage the entire recruitment process, for companies based in South Africa and abroad. We service different Business diversities like Mining, Engineering, Technical, Information Technology and Finance.

Our exclusive database of candidates, for all various business verticals, is valuable tool to start the recruitment process. We take up the challenge in finding the right candidate through our extensive network of resources and understanding of the hiring trends.
Our expertise lies in identifying and selecting candidates at all positions, especially middle and senior management. We take pride in our ability to provide all your human resource requirements.