Candidate Requirements

Brand Strategy & Positioning

• Develop and implement the brand’s overall strategy in line with global guidelines
• Maintain and elevate the luxury brand image across all touchpoints
• Ensure consistency in tone, visual identity, and customer experience
• Monitor market trends, competitors, and customer insights

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🔹 Buying & Merchandising

• Select and curate product ranges aligned with the brand DNA and local market demand
• Manage seasonal buying cycles, including forecasting and assortment planning
• Work closely with international suppliers/brands on product selection
• Analyze sales performance, sell-through rates, and stock movement
• Optimize product mix to maximize profitability and minimize markdowns

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🔹 Financial & Commercial Management

• Own and manage the brand’s P&L (profit and loss)
• Set and track sales targets, margins, and budgets
• Manage pricing strategies in line with luxury positioning
• Drive revenue growth through strategic planning and execution

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🔹 Marketing & Brand Activation

• Plan and execute luxury marketing campaigns and launches
• Oversee events, activations, and VIP customer experiences
• Collaborate with PR, influencers, and media to build brand awareness
• Ensure all campaigns reflect premium/luxury standards

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🔹 Retail & Customer Experience

• Ensure in-store execution aligns with luxury standards
• Oversee visual merchandising and store presentation
• Drive exceptional customer service and personalized experiences
• Work closely with store teams to improve conversion and basket size

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🔹 Stakeholder & Relationship Management

• Build strong relationships with international brand principals and suppliers
• Liaise with internal teams (marketing, finance, operations, retail)
• Negotiate with suppliers on pricing, exclusivity, and terms

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🔹 Team Leadership

• Lead, mentor, and develop retail and brand teams
• Set clear KPIs and performance expectations
• Foster a high-performance, brand-driven culture

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🔹 Reporting & Analysis

• Track and report on sales, stock, and brand performance
• Use data insights to inform buying and marketing decisions
• Present performance updates to senior leadership

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🔹 Trend & Market Awareness

• Stay ahead of global luxury trends, fashion cycles, and consumer behavior
• Attend trade shows, fashion weeks, and supplier presentations

Please email cv to marlene@servicesolutions.co.za