Key Responsibilities
Sales Performance & KPI Management

Maintain and update weekly sales dashboards
Track individual sales performance vs targets
Monitor pipeline activity (quotes, opportunities, conversions)
Monitor pipeline coverage vs monthly sales targets, identify gaps and flag risks early
Prepare monthly performance packs for management
Follow up with Sales Engineers on commitments and actions

Quote & Opportunity Management

Monitor outstanding quotations and ageing
Proactively follow up with Sales Engineers on high-value quotations to improve conversion
Follow up internally to ensure quotes are completed on time
Ensure correct margins and pricing structures are applied
Track quote conversion ratios per salesperson
Assist in improving quote quality and consistency
Maintain CRM accuracy and data hygiene

Pricing & Commercial Control

Maintain pricing model including discount structures
Approve discounts within mandate
Escalate non-standard pricing requests
Support tender and large quote preparation
Track GP% trends across customers and products

Sales Meetings & Coordination

Prepare weekly sales meeting packs
Record minutes and track actions
Ensure accountability on previous commitments
Coordinate quarterly reviews and planning sessions
Assist with sales campaigns and initiatives

Customer & Internal Support

Act as coordination point between sales, procurement and management
Help unblock internal delays affecting customers
Identify process inefficiencies and propose improvements
Assist in onboarding new sales staff with systems & processes