Junior Data Analyst (JB5965)
Remote, (Suitable for candidates in Gauteng)
R180 000 to R240 000 Annually
Permanent

A global travel retail and catering solutions provider is seeking a Junior Data Analyst to support its Africa team and wider business stakeholders. Operating across multiple international markets, the organisation delivers retail, duty-free, and catering solutions through onboard, in-store, and digital channels, supported by innovative technology and data-driven decision-making.

The role focuses on analysing data, generating insights, and delivering accurate, timely reporting to improve operational efficiency, enhance customer experience, and support strategic business decisions. The successful candidate will work with Power BI and SQL to transform data into meaningful dashboards and reports, contributing to revenue growth, performance optimisation, and business planning. This is a home-based role with the expectation to travel to head office when required, reporting directly to the Head of Merchandising and Data.

Minimum Requirements:
Degree or equivalent qualification (Computer Science or Information Systems advantageous)
Business Analysis, BABOK, or Agile certifications (advantageous)
1–2 years’ experience in data analytics, data visualisation, or BI environments
Experience working with businesses to improve BI strategies and operational efficiency
Experience integrating and consolidating data from multiple sources
Knowledge of data warehousing and data modelling
Experience engaging with internal and external stakeholders
Strong experience with MS BI tools (Power BI preferred), ideally within a retail or commercial environment
SQL skills including query writing, data structuring, and storage optimisation
Advanced MS Excel skills (certified or proven experience)
Proficiency in MS Word (report writing) and PowerPoint (data presentation)
Strong analytical thinking, logical reasoning, and problem-solving ability
Project management skills
Strong verbal and written communication skills
Ability to work under pressure and meet deadlines
Ability to quickly understand new information and business impact
High attention to detail and structured working approach
Self-motivated with the ability to work independently without close supervision
Strong interpersonal skills and customer-focused approach
Adaptable, ethical, and able to manage fluctuating workloads
5-year checkable work record required

Duties and Responsibilities:
Run standard and ad hoc reports using BI tools for regional customer bases
Analyse data and provide insights to support operational efficiency and strategic decision-making
Develop and maintain Power BI dashboards and interactive reports
Make data-driven recommendations for product loading, stock management, range planning, and forecasting
Support and take responsibility for planning product loading, stock management, and forecasting activities
Ensure data accuracy in range building and product changes
Proof and validate documentation to ensure consistency across the business
Create detailed requirements for new reports for IT development
Conduct trend analysis to support revenue growth and customer satisfaction
Identify opportunities to optimise sales performance and reduce waste
Align product loading strategies with identified trends and opportunities
Proactively identify potential business impacts using data insights
Support business cases using data to demonstrate performance and success metrics
Prepare reports for weekly, monthly, and quarterly governance meetings
Work closely with customer engagement teams
Deliver daily, weekly, monthly, and quarterly reports to stakeholders
Analyse sales performance across channels (including airline-related performance where applicable)
Conduct digital marketing analysis and track promotional and campaign performance
Analyse customer satisfaction metrics (CSAT and CITA)
Monitor rebates and supplier sales performance
Prepare board-level (Exco) reports
Ensure data integrity and investigate discrepancies with IT and management
Develop training material and provide training where required
Perform additional tasks as required by the line manager

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.