An established company in Cape Town is seeking to employ a full time Social & Digital Media Administrator to join their marketing team.

Our marketing department is seeking a talented and motivated Social & Digital Media Administrator that will internalise and manage the digital marketing and social media functions, while supporting the broader digital marketing needs of the Company. 

This role is execution-focused, requiring strong coordination and optimisation of digital channels under the strategic guidance of the Marketing Manager.

Key Responsibilities:

Social Media Administration (Primary Function)

• Manage and maintain social media accounts for:
• Henchem
• NoMor
• Schedule, publish, and optimise content across platforms (Meta proficiency required)
• Create and manage monthly content calendars
• Monitor and report on:
• Engagement
• Trends
• Performance and ad metrics
• Community management:
• Respond to comments and direct messages
• Escalate queries where required

Paid & Sponsored Advertising (Meta):

• Assist with the setup and management of Meta Ads (Facebook & Instagram)
• Boost posts and manage basic paid advertising campaigns
• Monitor ad performance and optimise budgets
• Compile basic performance reports and statistics

Email Marketing:

• Distribute client email campaigns for:
• Promotions
• Marketing campaigns
• Product updates
• Training and events
• Maintain and manage mailing lists and audience segmentation
• Track and report on open rates, click-through rates, and engagement

Website & Online Store Support:

• Perform basic website updates (no development or programming qualification required), including:
• Product updates
• Content changes
• Banner swaps
• Assist with online store content updates when required

Digital Marketing Support:

• Support overall digital marketing initiatives across Industries
• Assist with campaign rollouts and launches
• Ensure brand consistency across all digital platforms
• Liaise with internal teams to gather content and relevant information