We are looking for: 

Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson!  

You will play a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions.  

Knowledge and Abilities:  

• Strong understanding of sales techniques and customer service practices. 

• Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment. 

• Strong verbal and written communication skills to effectively interact with customers and team members. 

• Proficiency in using sales software and tools. 

• Ability to identify customer needs and provide effective solutions. 

• Professionalism in all interactions, demonstrating a high level of integrity and reliability. 

Key Responsibilities: 

• Follow up on inbound inquiries and leads via phone, email, or other communication channels. 

• Engage with potential and existing customers to understand their needs and offer appropriate products or services. 

• Build and maintain strong relationships with clients to encourage repeat business. 

• Prepare and send quotations, proposals, and sales orders. 

• Process incoming sale orders. 

• Maintain accurate and up-to-date records of customer interactions and sales activities. 

• Stay informed about the company’s products, services, and industry trends. 

• Educate customers about product features and benefits to assist in their purchasing decisions. 

• Collaborate with other departments, to ensure a seamless sales process. 

 Boxes to tick: 

• National Senior Certificate or equivalent to NQF 4 

• Minimum of 2 years’ experience in an internal sales or customer service role, preferably within the electrical products or related industry.