- Gauteng
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT Automotive
- Reference: 176010
Vacancy Details
Employer: Motus Corporation
Position Overview: The IT Support Technician will serve as the primary point of contact for end users seeking technical assistance and maintenance within the organization’s desktop computing environment. The role involves troubleshooting, resolving hardware and software issues, and ensuring optimal performance of IT systems.
Minimum Experience:
- 1–5 years of relevant IT support/helpdesk experience.
Minimum Qualification:
- Grade 12
- CompTIA A+ Certification
- CompTIA N+ Certification
- Other relevant IT certifications (e.g., Microsoft, Cisco) will be advantageous.
Technical Skills:
- Active Directory and Office 365
- LAN/WAN technology
- VoIP systems
- Cloud storage and collaboration tools
- Desktop and laptop troubleshooting
- Printer and multifunction device configuration
- Experience with common IT ticketing systems
Job Outputs:
- Provide first-line technical support to end users via phone, email, and remote desktop.
- Troubleshoot and resolve hardware, software, and network issues.
- Maintain and support desktop environments, including installation and configuration of workstations.
- Manage user accounts and permissions using Active Directory.
- Support Office 365 applications and services.
- Log and track support requests using the organization’s IT ticketing system.
- Escalate complex issues to appropriate teams when necessary.
- Assist with LAN/WAN troubleshooting and support.
- Maintain documentation of support activities and procedures.
- Maintain accurate records of IT assets and inventory.
- Participate in IT-related projects where required.
Skills and Personal Attributes:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a proactive approach to problem-solving
- Attention to Detail
- Work under pressure
14 people have applied for this job. 226 people have viewed this job.
About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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