COMMUNITY SERVICES AND HEALTH ● OFFICE OF THE EXECUTIVE DIRECTOR

PRINCIPAL PROFESSIONAL OFFICER: BUSINESS IMPROVEMENT

TCOE SALARY COMMENCING FROM R1,307,905 TO R1,691,130 PER ANNUM ● REF NO: CSH 01/26 ● CAPE TOWN

Requirements:  

• A relevant BSc Eng or BEng (Industrial) 
• Minimum EIGHT (8) years’ or and more relevant experience 
• Registration as a Professional Engineer (advantageous)
• Valid driver’s licence (advantageous).

Key performance areas: 

• Continuous business improvement:
  • Identify and implement initiatives to enhance the process, system and people capability across the organisation
  • Drive the adoption of continuous improvement frameworks and promote a culture of continuous improvement
• Technology integration:
  • Identify opportunities to leverage technology, automation, and data analytics in process improvement
  • Evaluate and implement software tools or systems to support continuous improvement efforts
  • Contribute in terms of software specification development and selection
• Project and programme management:
  • Define project scope, objectives, and deliverables
  • Develop project plans, timelines, and budgets
  • Coordinate with cross-functional teams to ensure successful project execution and timely delivery
  • Performance measurement and reporting:
  • Define and monitor best practice Key Performance Indicators (KPIs
  • Quantify and report on the financial impact of improvement projects and conduct regular performance reviews
• Change management:
  • Plan and execute strategies that support smooth transition during organisational change
  • This includes stakeholder engagement, communication, training, and impact analysis to ensure high adoption rates and minimal resistance
  • Success is measured by the effectiveness of change implementation, employee engagement and sustained performance improvements.

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.

By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.

Closing date: 27 March 2026

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.