To ensure accurate processing of sales orders, delivery verification, invoicing, and credit adjustments in alignment with the company’s South Africa’s operational, financial, and compliance requirements within a feed manufacturing and agricultural supply environment

Delivery Verification

• Match delivery notes (PODs – Proof of Delivery) to Auto Generated Sales Invoices


• Confirm quantities delivered versus quantities ordered.


• Validate product codes (bulk feed, bagged feed, medicated feed compliance).


• Resolve discrepancies with Warehouse, Logistics, or Sales teams.

Invoice & customer statement Generation

• Auto Generate invoices on ERP based on verified delivery documentation.


• Validate:
  
  o    Contract pricing, discounts, rebates.
  
  o    VAT calculations (South African tax compliance).
  
  o    Freight and transport charges where applicable.


• Ensure correct purchase order references appear on invoices.


• Issue invoices within agreed billing timelines.


• Generate, verify and issue customer statements.

Credit Notes & Adjustments

• Process approved credit note requests.


• Verify reasons (pricing errors, short deliveries, returns, damaged goods).


• Capture credit notes with supporting documentation.


• Obtain required approvals per internal control procedures.


• Identify unmatched deliveries or un-invoiced transactions.


• Assist Finance with month-end reconciliations / Statements

Customer Query Resolution

• Respond to invoice-related queries from farmers, Distributors


• Investigate discrepancies with Sales and Dispatch.


• Provide copies of invoices, PODs, statements, and related documents.


• Ensure timely resolution to prevent payment delays.

Reporting & Administration

• Maintain organized electronic and physical filing systems.


• Track incomplete deliveries and pending invoices.


• Support internal and external audit requirements.


• Close coordination with Sales, Production, Logistics, and Finance


• Tight coordination between mill production and dispatch