- Gardens Oranjezicht
- Salary: Market Related
- Job Type: Permanent
- Sectors: Manufacturing Clothing Fashion
- Reference: 2347222
Vacancy Details
Employer: Hugo Flear Fashion Design
- Managing all on line customer orders
- Assist walk-in customers with garment selection as well as alterations where needed.
- Create and alter patterns with precision and attention to detail for customer orders
- Provide outstanding customer care, both in-person and via phone/whatsapp/email.
- Manage customer inquiries and ensure timely resolution.
- Support daily studio operations and collaborate closely with the design and production teams.
- Maintain accurate records and use computer systems effectively for order management and communication.
Join us in creating stylish, high-quality ladies' clothing while delivering exceptional customer experiences in the heart of Cape Town!
We are a dynamic ladies' clothing design studio based in Gardens, Cape Town, seeking a talented and motivated Customer Care Assistant to join our team. This role combines creative design responsibilities with excellent customer service and support.
Key Responsibilities:
Candidate Requirements
- Proficiency in computer skills, including design software and office applications.
- Demonstrated experience in patternmaking and garment alteration.
- Strong knowledge of fashion design principles and garment construction.
- Excellent communication and interpersonal skills with a customer-focused attitude.
- Ability to multitask and work efficiently in a fast-paced studio environment.
- Previous experience in ladies’ clothing design, patternmaking, or alterations.
- Solid computer literacy and ability to learn new software quickly.
- Passion for fashion with a keen eye for detail and quality.
- Reliable and punctual with a professional approach to customer service.
Key Performance Indicators (KPIs):
Requirements:
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