Join us in creating stylish, high-quality ladies' clothing while delivering exceptional customer experiences in the heart of Cape Town!

We are a dynamic ladies' clothing design studio based in Gardens, Cape Town, seeking a talented and motivated Customer Care Assistant to join our team. This role combines creative design responsibilities with excellent customer service and support.

Key Responsibilities:

• Managing all on line customer orders
• Assist walk-in customers with garment selection as well as alterations where needed.
• Create and alter patterns with precision and attention to detail for customer orders
• Provide outstanding customer care, both in-person and via phone/whatsapp/email.
• Manage customer inquiries and ensure timely resolution.
• Support daily studio operations and collaborate closely with the design and production teams.
• Maintain accurate records and use computer systems effectively for order management and communication.