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Sales Manager

Cape Winelands
Salary: Market Related
Job Type: Permanent
Sectors: Sales Management
Reference: SW006196/AM

Apply before Apr 11 2026 | 29 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

Techno Park, Stellenbosch. My client is seeking to employ a dynamic, high-performance Sales Manager to lead South African-based "Sales Hub." This pivotal role involves dual responsibility: managing a global e-commerce sales team that services North America, Europe, and the UK, while simultaneously spearheading direct sales and strategic partnerships within the South African market.As the primary liaison between South African operations and US Headquarters, you will ensure seamless communication, operational excellence, and aggressive growth in the local golf technology sector

Key Responsibilities
1. Global Sales Hub Management

Team Leadership: Manage a team of Sales Representatives working across early, late, and graveyard shifts
Performance Tracking: Monitor live chats, emails, and calls regarding product inquiries, order tracking, and technical sales support
Scheduling: Ensure proper coverage to meet the needs of our global markets (from 8 am SAST to 5 pm PST)
Quality Control: Maintain the highest standard of product knowledge and customer service across all e-commerce platforms

2. South African Market Development

Direct Sales: Drive revenue growth for the company's products within South Africa
Channel Management: Manage and expand our network of resellers and affiliates
Partnerships: Manage key partnerships of South Africa
Field Marketing: Oversee on-site demonstrations and represent the company at major golf tournaments and industry events

3. HQ Liaison & Reporting

Strategic Alignment: Coordinate directly with the COO in USA to align local efforts with global marketing and sales goals
Reporting: Provide weekly insights into sales performance, market trends, and team productivity

4. Sales Strategy & Market Expansion

Target Audience Identification: Proactively identify and engage with new customers, including golf instructors, club fitters, and driving range facilities for the company's integration
Needs Assessment: Conduct thorough consultations to identify unique customer requirements and tailor solutions accordingly
Promotions: Work with COO and VP of Marketing to plan Shopify promotions, including the creation and performance tracking of promotional codes

5. Sales Operations & CRM Management

CRM: Maintain records within the CRM
Lead Management: Execute immediate follow-ups and maintain high engagement levels throughout the sales cycle
Objection Handling: Confidently address customer concerns and objections

6. Technical Expertise & Post-Sale Support

Data Proficiency: Maintain a strong understanding of analytical golf data to provide expert insights to clients
Product Evolution: Assist in the testing, validation, and approval phases of new hardware and software releases.
Account Management: Provide post-sale support and foster continuous relationship building to ensure long-term customer retention

Requirements

Qualifications: Bachelor’s degree in Business, Sales, Marketing, Commerce, or a related field preferred (Equivalent industry experience will be considered where formal qualifications are not present)
Experience: 5+ years in Sales Management, preferably within the golf, sports tech, or luxury hardware industries
Communication: Exceptional verbal and written English skills
Flexibility: Ability to work South African office hours, with two days per week requiring an afternoon/evening shift to overlap with the US Eastern Time Zone
Technical Aptitude: Deep understanding of (or ability to quickly learn) launch monitor technology and data-driven golf performance
Network: Existing relationships within the South African golf industry is a significant advantage

Working Hours

Standard South African business hours
Requirement: Two days per week (e.g., Tuesday/Thursday), the candidate must work a shifted schedule (e.g., 12 pm – 9 pm SAST) to allow for direct overlap and collaboration with the Florida-based COO and US team.

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.