- Cape Town
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin Automotive
- Reference: 175645
Vacancy Details
Employer: Motus Corporation
- To deliver clerical support in order to process service costing and warranties transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedure
Specific Role Responsibilities:
- Deliver on agreed performance targets according to set procedures and service level agreements
- Execute work in line with governance and compliance processes
- Identify and apply known solutions to operational challenges and escalate unresolved issues
- Record and report on work activities to provide timely and accurate information for decision making in area of accountability
- Ensure all appliable documentation is accurate, updated and costed correctly
- Plan for, administer and process costing related tasks and activities effectively and efficiently
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office
- Deliver service and/or products that create a culture which aims to meet or exceed customers expectations in the business
- Deliver work activities effectively to satisfy customers
- Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner
- Attend learning initiatives to improve work quality and enhance own skills
- Own and live up to company values
Qualifications and Experience:
- Higher Certificate and/or Advanced National Senior (Vocational) Certificates with NQF Level 4
- A minimum of 1 year experience in Warranty Clerk role with at least 2 years' workshop environment experience
- Industry Legislative compliance
Skills and Personal Attributes:
- Client Focus
- Improvement Orientation
- Interpersonal Effectiveness
- Judgement
- Persistence and Tenacity
- Personal Courage
- Planning and Organising
- Results Orientated Technical Competencies
- Administration
- Computer Literacy
- Organisational excellence and productivity culture
- Technical Learning
- Uphold Ethics and Values
4 people have applied for this job. 67 people have viewed this job.
About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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