Meridian Services is seeking a detail-oriented and proactive Credit Controller to join our Cape Town team. The ideal candidate will manage accounts receivable, ensure accurate and timely credit control processes, and maintain strong relationships with clients while safeguarding the company’s financial interests.

Duties and Responsibilities 

• Update the cash flow forecast report daily from the 15^th of the month-to-month end with payment expectations and receipts.
• Review the percentage of overdue accounts from the Credit Controller’s report and the updated age analysis to identify outstanding customers.
• Proactively communicate with customers regarding upcoming payments and follow up consistently to ensure the timely collection of outstanding debt.
• Ensure all customer queries related to the debtors’ team are promptly followed up, thoroughly researched, and resolved on time.
• Notify customers of account status change to “on hold” account - pending payment.
• Send requested ad hoc customer statements when required.
• Accurately allocate each payment transaction to the relevant invoice for “B Customers”. Process early payment discounts.
• Prepare monthly reconciliations of customers’ accounts.
• Continuously manage the “on hold” report by identifying relevant customers and colour coding as per the agreement. Contact the customer regarding the order on hold. Add comments to “on hold” customers with relevant details of expected payments.
• Ensure continuous development and up-to-date industry knowledge and competence.
• Contribute towards informal succession planning and skills transfer within the team by, adopting a coaching and/or mentorship approach and teaching team members new learnings.
• Facilitate open and effective communication and promote cross-functional and cross-company collaboration thereby contributing towards a diverse and productive work environment.
• Address and resolve conflicts within the team to maintain a healthy work environment.

Qualification and Experience

• Grade 12, Diploma or Certificate in Credit Management 1
• 3 years’ experience in Debtors Administration
• Knowledge of Financial Systems
• Valid driver’s license

Please do not apply for the position if you do not meet the requirements.

Should you not receive any feedback within 2 weeks after the closing date, please consider your application unsuccessful.