At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional as a Senior Project Manager to join our dynamic team of #Unstoppables.

Purpose of the Job:
To manage the end-to-end delivery of multiple, major projects (Project Value in excess of 15 million) by applying project management standards, tools and techniques to deliver projects, in line with scope, budget and timelines.

Main Responsibilities:
Set up Project / Programme Management Office

• Assist the Programme Manager with the delivery associated governance framework, operating model and processes, ensuring that the regions objectives are met in line with scope, quality and time

Project Management

• Defines Project Critical Success Factors (CSF)
• Deliver projects on time within budget and that any variances are managed correctly
• Manage the coordination of program’s components, the relationship with other programs and the interface to business development and business portfolio management
• Set and agree on the objectives for Commercial & IT Projects
• Report on the status of all projects: Change control, change requests, as may be required from time to time
• Manage the interdependencies between all projects
• Guide business departments with planning and scheduling
• Keep track of contractual deliverables
• Ensure that projects adhere to the agreed EPMO Framework, Policies, Processes and Procedures
• Implement and manage project risk and deliver agreed reporting and escalation thereof to the business risk management and audit functions
• Manage resources allocated
• Oversee and monitor/track processes against respective process performance baselines, identify gaps and provide improvement suggestions
• Track success of above-mentioned improvement suggestions
• Act as point of escalation for late delivery of project milestones (e.g. documentation)
• Manage, facilitate and communicate the impact of project changes (scope, cost, time)
• Provide regular reports and feedback to relevant project stakeholders. Project and requirement status, forecasting, budget, expectation management, escalation and roadmap as needed
• Communicate risks associated with projects with the relevant project owners and sponsors
• Manage delivery expectation and negotiate delivery timeframes
• Manage conflicting ideas and decisions specifically pertaining to Business requirements vs. technical suitability/capabilities

Vendor Management

• To effectively manage the delivery, governance and communications with all relevant vendors
• To ensure that all contractual obligations are being fulfilled

Business Service Strategy

• Enhance and maintain policies, processes and procedures within project implementation (Agile)
• Remain current with industry trends and initiatives (Waterfall, Hybrid and Agile methodologies)
• Implement new and improved methodologies on an ongoing basis to ensure continuous improvement
• Provide business leadership throughout the project life cycle
• Participate/plan the prioritization process of all requirements received from the requirements of Managers

Mentorship

• Lead cross functional teams
• Provide an advisory and support function
• Initiate appropriate Labour Relation action required within section
• Uphold HR policies and procedures
• Facilitate personal and professional growth of others within the business area by sharing personal knowledge, skills, information and insights that have been learned through the years
• Create opportunities and conduct activities for collaboration, goal achievement and problem-solving to help less experienced persons in the business area to perform their job more effectively and/or progress in their career

 Communication

• Drive collaboration within the cross functional project team
• Facilitation of team and customer meetings
• Deliver informative, well-organized presentations
• Understand how to communicate difficult/sensitive information tactfully

Cost and Budget Management

• Develops and implements cost saving measures to optimise Project Capital Cost requirements
• Manages approved budget for each project
• Makes recommendations for budget-affecting change requests
• Informs Senior Management of potential under/overspend timeously
• Benefits realization tracking for 3 months after technical and commercial launch

Perform any other related duties as requested by Management

Minimum Qualification

• Bachelor’s Degree - related qualification - NQF Level 7
• PMP, Prince2 Certification - Project Management stream

Experience

• 6–8 years’ experience in technical project management, or similar technology-enabled business, including at least two to four (2 - 4) years’ experience in a middle management role
• Experience in project team management (matrix management)
  

"Cell C is an equal opportunities employer, committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect, regardless of race, gender, age, disability, or any other protected characteristic."