Role Information Department: Procurement Hub
Reports To: Senior Operations Manager 
Location: Central Procurement Hub supporting 24 Mediclinic facilities and 2 B&I units

Role Purpose

The Hub Manager leads the overall operations of the Mediclinic Procurement Hub, ensuring efficient, accurate, and compliant execution of procurement, stock, finance, and administrative activities. The role oversees a team of hub administrators while ensuring optimal stock availability, consistent supply continuity, strong financial performance, and adherence to standardized processes. The Hub Manager acts as the key liaison between units, Procurement, Accounts, and Wanama/Empact stakeholders, ensuring that all procurement and financial processes are executed with strong governance, high professionalism, and continuous improvement.

Experience & Qualifications

• Minimum 8–10 years procurement or supply chain management experience

• Supervisory or managerial experience in a high-volume operational environment
• Strong P2P system experience (Wanama highly advantageous)
• Financial administration or stock control experience

• Relevant qualification in Supply Chain, Procurement, Business Administration, or Finance (preferred but not mandatory

Key Role Objectives

• Ensure smooth daily operations of the central Procurement Hub
• Drive operational accuracy, stock integrity, and financial compliance
• Maintain supply chain continuity through effective supplier and unit coordination
• Lead, coach, and develop Hub Administrators in procurement and system processes
• Enhance operational efficiency and embed standard operating procedures
• Strengthen financial performance through active analysis and intervention

  Key Responsibilities

Leadership & Operational Oversight

• Lead, mentor, and manage the Hub team to ensure optimal performance
• Oversee daily procurement, stock control, and finance-related processes
• Maintain operational efficiency in a high-pressure, fast-paced environment
• Ensure consistent process execution and drive continuous improvement initiatives
• Build strong collaborative relationships with units, Procurement, Accounts, and other key stakeholders

Procurement Management

• Oversee processing of order requisitions and purchase orders
• Approve and issue POs for units with restricted system access
• Ensure accurate capturing and approval of receipts and invoices
• Investigate and resolve quantity and price variances with Procurement
• Ensure timely deliveries, supply continuity, and optimal stock levels
• Maintain accurate system document flow and housekeeping

 Stock Control & Verification

• Ensure completion of pre–stock count system checks
• Oversee preparation and distribution of physical and digital stock sheets
• Approve creation and import of stock count data
• Review variance analyses and escalate discrepancies to units and RMs
• Approve MTA Flash reporting and oversee finalisation of stock counts
• Manage opening and closing of all trade and invoice periods

 Financial & Administrative Oversight

• Create and maintain trade period calendars
• Ensure accurate capturing of DTA inputs, cash, takings, banking, and credit sales
• Oversee all daily financial capturing and reconciliations within the Hub
• Liaise with RMs, Procurement, Accounts, and Deployment teams
• Ensure correct documentation, data integrity, and administrative support

 Required Competencies

• Extensive management experience in a procurement or supply-chain environment
• Deep understanding of the end‑to‑end procurement lifecycle
• Advanced computer literacy with strong Excel proficiency
• 10+ years’ experience in Purchase-to-Pay (P2P) systems (Wanama preferred)
• Strong financial literacy related to margins, COS, stock valuation, and revenue analysis
• Ability to analyze operational and financial data and drive corrective action

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).