(eng=
💼Head of Debtors

Our client is looking for an experienced and detail-oriented Head of Debtors to oversee and manage the full accounts receivable function within a busy medical practice environment. This role is responsible for supervising the debtors team, ensuring accurate billing and collections, and maintaining strong relationships with medical aids, hospitals, and patients while ensuring compliance with relevant healthcare billing regulations.

More About The Company:
Our client operates within the healthcare and radiology services sector, providing specialized diagnostic services and working closely with hospitals, medical professionals, and medical aid schemes. The organization is committed to maintaining high standards of financial accuracy, patient service, and operational efficiency while ensuring compliant billing and revenue cycle management processes.

📍Location: Pretoria
💰Salary: R35,000 – R40,000
🕰️Working Hours: Monday – Friday 08:00 – 17:00
🪑Available Positions: 1
📅Start Date: As soon as possible

Key Responsibilities:
· Oversee and manage the full accounts receivable function, including billing, collections, and reconciliation of patient and medical aid accounts.
· Ensure accurate and timely submission of claims to medical aid schemes, insurers, and patients.
· Ensure all billing complies with ICD-10 coding standards and PMB/PMG regulations to support correct claim processing.
· Monitor outstanding accounts and implement effective debt collection strategies to reduce debtor days and improve cash flow.
· Manage and support the debtors team, ensuring performance targets, accuracy, and service standards are met.
· Investigate and resolve billing discrepancies, rejected medical aid claims, and patient queries, including issues related to coding and PMG requirements.
· Prepare and present debtors reports, aging analysis, and collection forecasts to management.
· Work closely with reception, billing administrators, and practice management to ensure accurate patient information and billing processes.
· Implement and improve revenue cycle management processes, systems, and controls to enhance efficiency and reduce claim rejections.
· Oversee and supervise Debtors Clerks and their responsibilities on allocated accounts.
· Identify areas for improvement and implement processes to ensure efficient debt collection.
· Prepare and compile data reports for senior management.
· Receive, handle, assist, and delegate patient and customer queries and complaints.
· Maintain strong relationships with medical aids and hospitals while resolving payment or fee queries.
· Provide support and assistance to the Financial Manager.
· Ensure deadlines are met and cash receipt budgets are achieved monthly.
· Implement and supervise training programmes within the debtors department.
· Oversee the daily and monthly activities of the debtors team.
· Collaborate with internal stakeholders to resolve customer-related queries regarding non-payment.

Job Requirements:
· National Senior Certificate.
· Tertiary qualifications will be advantageous.
· Minimum of 5+ years relevant work experience.
· Knowledge of MS Office.
· Experience in the medical field.
· Solid understanding of bookkeeping and accounts receivable principles.
· Strong leadership and supervisory skills.
· Strong interpersonal, communication, and listening skills.
· Experience with HIMS software will be advantageous.

Key Characteristics:
· Strong leadership and team supervision abilities.
· Excellent attention to detail and accuracy.
· Strong analytical and problem-solving skills.
· Ability to manage deadlines and work effectively under pressure.
· Strong interpersonal and communication skills.
· High level of professionalism and accountability.

💡 Are you ready to take ownership of a key financial function within a dynamic healthcare environment?

Apply now – we’d love to meet you! 🚀

)

(afr=
💼Hoof van Debiteure

Ons kliënt is op soek na ’n ervare en detail-georiënteerde Hoof van Debiteure om die volle debiteure funksie binne ’n besige mediese praktykomgewing te bestuur en te beheer. Hierdie rol behels die bestuur van die debiteure span, die versekering van akkurate fakturering en invorderingsprosesse, asook die handhawing van sterk verhoudings met mediese fondse, hospitale en pasiënte.

Meer oor die Maatskappy:
Ons kliënt funksioneer binne die gesondheidsorg- en radiologiebedryf en verskaf gespesialiseerde diagnostiese dienste in samewerking met hospitale, mediese praktisyns en mediese fondse. Die organisasie is verbind tot hoë standaarde van finansiële akkuraatheid, uitstekende pasiëntediens en doeltreffende finansiële en faktureringsprosesse.

📍Ligging: Pretoria
💰Salaris: R35,000 – R40,000
🕰️Werksure: Maandae – Vrydae 08:00 – 17:00
🪑Beskikbare Posisies: 1
📅Begindatum: So gou as moontlik

Hoof Verantwoordelikhede:
· Toesig oor en bestuur van die volledige debiteure funksie, insluitend fakturering, invorderings en rekonsiliasie van pasiënt- en mediese fondsrekeninge.
· Verseker akkurate en tydige indiening van eise aan mediese fondse, versekeraars en pasiënte.
· Verseker dat alle fakturering voldoen aan ICD-10 koderingsstandaarde en PMB/PMG regulasies om korrekte eise prossesering te verseker.
· Moniteer uitstaande rekeninge en implementeer effektiewe invorderingsstrategieë om debiteurdae te verminder en kontantvloei te verbeter.
· Bestuur en ondersteun die debiteure span en verseker dat prestasieteikens en diensstandaarde bereik word.
· Ondersoek en los faktureringsverskille, afgekeurde mediese fonds eise en pasiëntnavrae op.
· Stel debiteureverslae, verouderingsanalises en invorderingsvooruitskattings vir bestuur saam.
· Werk nou saam met ontvangs, faktureringsadministrateurs en praktykbestuur om akkurate pasiëntinligting en faktureringsprosesse te verseker.
· Implementeer en verbeter inkomste-siklus bestuursprosesse, stelsels en kontroles om doeltreffendheid te verbeter en afgekeurde eise te verminder.
· Hou toesig oor Debiteure Klerke en hul verantwoordelikhede op toegewysde rekeninge.
· Identifiseer areas vir verbetering en implementeer verbeterings om effektiewe invorderings te verseker.
· Stel data-verslae vir senior bestuur saam.
· Ontvang, hanteer en delegeer pasiënt- en kliëntnavrae en klagtes.
· Bou en handhaaf sterk verhoudings met mediese fondse en hospitale en los betalings- of tariefnavrae op.
· Verskaf ondersteuning aan die Finansiële Bestuurder.
· Verseker dat spertye nagekom word en dat kontantontvangs-begrotings maandeliks bereik word.
· Implementeer en hou toesig oor opleidingprogramme binne die debiteure afdeling.
· Hou toesig oor die daaglikse en maandelikse aktiwiteite van die debiteure span.
· Werk saam met interne belanghebbendes om kliëntverwante navrae oor nie-betalings op te los.

Pos Vereistes:
· Nasionale Senior Sertifikaat (Matriek).
· Tersiêre kwalifikasie sal voordelig wees.
· Minimum 5+ jaar relevante werkservaring.
· Ondervinding in die mediese veld.
· Sterk begrip van basiese boekhouding en debiteure beginsels.
· Sterk leierskap- en toesighoudende vaardighede.
· Sterk interpersoonlike kommunikasie- en luistervaardighede.
· Kennis van MS Office.
· Ondervinding met HIMS sagteware sal voordelig wees.

Karaktereienskappe:
· Sterk leierskap en spanbestuursvaardighede.
· Uitstekende aandag aan detail en akkuraatheid.
· Sterk analitiese en probleemoplossingsvaardighede.
· Vermoë om spertye te bestuur en onder druk te werk.
· Sterk interpersoonlike en kommunikasievaardighede.
· Hoë vlak van professionaliteit en aanspreeklikheid.

💡 Is jy gereed om ’n sleutelrol in die finansiële bestuur van ’n dinamiese gesondheidsorg-omgewing te speel? Doen nou aansoek – ons wil jou ontmoet! 🚀
)