REPORTING TO THE SALE ADMIN SUPERVISOR
JOB PURPOSE:
To provide an efficient sales coordination service to Production, Sales and directly to the Client
JOB FUNCTION:
All the Requests for Quotation (RFQ) are attended to within 24 hours of receipt
Quotations are drafted and sent to customer in time 
Quotes and order conversions are correctly recorded on JDE and communicated to the relevant Departments
All quotes and supporting documents are correctly saved as per departmental procedures
Contact with key stakeholders is maintained regarding possible orders or status of proposals
All major quotations are followed up on and input is provided on project status
System approval of quotes as per business process
Orders, contracts and confirmations of delivery dates is confirmed and compared with the original quotation; customer is communicated with accordingly
External and internal customer orders and queries are managed to ensure that expediting is in accordance with set standards
Release reports are run before closure and distributed to Manager with relevant comment for action
Orders on JDE are expedited to ensure delivery deadlines
All customer e-mail and telephonic queries are investigated and responded upon as soon as all relevant information is obtained
Progress of investigation is communicated to the Customer daily
Open Order report is completed and sent to the direct report fortnightly
Logging and investigation of incidents, compliments and innovations and response provided within requested period