JOB FUNCTION

SALES ADMINISTRATION

·        Generate/ update sales reports on a weekly basis and update price lists and distribute as required

·        Monitor Credit Hold Report on a weekly basis to ensure dispatch takes place on time

·        Follow up on payments to ensure payment is received on time

·        Maintain sales category codes

·        Approve AM hold codes on JDE within 24 hours

·        Manage supply contracts with mining houses as per SLA

·        Match packaging and transport costs to quoted rate

·        Respond to commercial queries as required.

·        Capture and maintain customer Line of Business information in JDE.

QUOTATIONS

·        Save all quotes and supporting documents correctly as per departmental procedures

·        Maintain contact with key stakeholders regarding possible orders or status of proposals

·        Follow up on all major quotations and tenders as per the business process

·        Approve quotes as per business process and within 24 hours

CUSTOMER LIAISON

·        All queries/complaints are handled to customer satisfaction

·        External and internal customer orders and queries are managed to ensure that expediting is in accordance with set standards

·        LNs are approved/rejected within 7 days as per business process

·        Approve customer orders within specified time.

GENERAL ADMINISTRATION

•        Distribute weekly and monthly reports by due date

•        Respond to queries on debtor’s book updates and expediting to satisfaction

MANAGE TEAM

•        Adhered to Company HR /Disciplinary policy

•        Project are managed weekly with relevant staff and ensures that team adheres to correct process at all times

•        Performance management is completed for team by review dates, approve development plans and support team in achieving these plans.

•        Approve development plans and support team in achieving these plans.