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We are seeking a Provider Outreach & Relationship Specialist who will play a key role in building and nurturing relationships with healthcare providers across the United States. This role combines relationship-driven outreach with light marketing support, helping expand awareness of client’s services while maintaining authentic, long-term provider partnerships.

The ideal candidate is a strong communicator who enjoys connecting with people, conducting outreach, and maintaining professional relationships in a warm, non-salesy way. While prior experience with ABA therapy or healthcare is not required, candidates who are familiar with the industry will be considered a plus. 

Responsibilities: 

Provider Outreach

• Conduct daily outreach to providers across all states served by our client
• Make consistent outbound calls introducing our client and building awareness
• Schedule and host Zoom meetings with providers
• Maintain consistent follow-ups to nurture provider relationships
• Build authentic relationships with providers in a consultative, non-sales-driven approach

ABA Education & Service Communication

• Clearly and confidently explain what ABA therapy is
• Communicate client’s services in a compassionate and professional manner
• Ensure conversations are supportive, human, and relationship-focused
• Maintain professionalism while discussing family-centered healthcare services

Relationship Management

• Maintain ongoing contact with provider networks
• Track and manage follow-ups to build long-term partnerships
• Build trust and credibility through consistent outreach
• Maintain a steady rhythm of relationship-building activities

Metrics & Activity Tracking

Track weekly performance metrics including:

• Number of phone calls completed
• Number of emails sent
• Number of Zoom meetings scheduled and completed
• Number of follow-ups completed
• Number of new provider connections established

Maintain and update activity tracking using spreadsheets or internal tracking tools.

Social Media Support (Secondary Responsibility)

• Collaborate with internal teams to support company social media initiatives
• Assist with content planning and posting consistency
• Contribute ideas aligned with client’s brand voice and tone
• Support basic social media execution (no heavy SEO or advanced marketing required)