Key Performance Areas:

Facilitate over the collecting of credit applications received from the sales department to assess credit worthiness of potential customer. Correspond with MGS in order to ensure customer is properly insured in terms of the company credit policy.
Liaise with customers with regards to credit exposure, and supply the Head of Finance, Administration and Operations with a monthly report for potential doubtful debts.
Facilitate and ensure resolution of queries on all accounts.
Facilitate the preparation of the necessary documentation/transactions with regards to customer refunds, in order to ensure that such refunds are valid accurate and complete
Monitor the sending of monthly customer statements and to ensure the same are dispatched timeously.
Facilitate and control over the timeous collection of all outstanding invoices by liaising with our customers daily, using the tools available for example telephone, e-mail.
Allocation of monies received from customers to the correct account and invoice.
Facilitate and monitor the MEC/Technicians and agent cash ups daily and follow up on RED ATP.

Other:

Maintain good working relationships with other departments.
Maintain good working relationship with customers.
Facilitate the completion of duties as delegated by the Head of Finance, Administration and Operations/Senior Accountant when required.