Menu

Find a Job Create an Alert My Saved Jobs Companies Browse Courses Employers and Recruiters
Careers24 logo
EMPLOYERS & RECRUITERS | POST A JOB

Menu

Log In Sign Up

Share This Vacancy

Send an email about this job to a friend or to yourself.

  • Home
  • /
  • Job Search
  • /
  • South Africa
  • /
  • Western Cape
  • /
  • Helderberg
Back to Search Results
  • About Us
  • All Jobs

Digital Technical Support and Field Sales Trainer (8 Month Contract)

  • Somerset West
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Engineering IT
  • Reference: SW006180/AM

Apply before Apr 04 2026 | 30 Days left

Apply
External Application

Vacancy Details

Employer: Helderberg Personnel cc

Our client based in Somerset West is looking for a motivated and tech-savvy Digital Technical Support and Field Sales Trainer. This role combines office-based technical support with occasional travel to customers, providing installation, training, and troubleshooting services for digital dental solutions, including intraoral scanners and CoDiagnostiX software.The ideal candidate will have a passion for technology, excellent customer service skills, and a strong desire to help our customers seamlessly integrate digital workflows into their practices
Key Responsibilities:
  • Technical Support: Provide first-line technical assistance to customers and internal teams, addressing issues related to intraoral scanners, digital workflows, and CoDiagnostiX software
  • Installation & Setup: Ensure seamless installation and configuration of hardware and software for new and existing customers
  • Training & Education: Deliver engaging training sessions for customers and internal teams on digital solutions, emphasizing their practical applications
  • Field Support: Occasionally travel to customer sites to provide hands-on support, troubleshooting, and training
  • Product Expertise: Stay up-to-date on Straumann Group’s product portfolio, including CoDiagnostiX, and ensure customers are fully informed of the latest innovations
  • Documentation: Maintain accurate records of technical support activities, training sessions, and customer interactions
  • Collaboration: Work closely with sales and marketing teams to support customer adoption and satisfaction
Qualifications:
Education:
  • A+ or N+ certification (or equivalent IT qualification).
Experience:
  • 2–4 years of experience in IT support or a related technical role.
  • Basic knowledge of IT infrastructure, including hardware, software, and networking.
  • Experience with CAD/CAM systems, dental software, or CoDiagnostiX is an advantage
Skills:
  • Strong troubleshooting and problem-solving abilities
  • Excellent communication and interpersonal skills, with the ability to simplify technical concepts for non-technical audiences
  • Organizational and time-management skills
Other:
  • Fluency in English (additional languages are a plus)
  • Willingness to travel regionally for customer support and training
  • Proactive, adaptable, and eager to learn

Apply

43 people have viewed this job.

Previous
Next

About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.

More Jobs at Helderberg Personnel cc

View All (112)

Chemical Process Engineer

  • Stellenbosch
  • Job Type: Permanent
  • Posted 05 Mar 2026 | 30 Days left

Office Administrator (8 Month Contract)

  • Somerset West
  • Job Type: Temporary
  • Posted 05 Mar 2026 | 30 Days left

Creditors Clerk

  • Cape Winelands
  • Job Type: Permanent
  • Posted 05 Mar 2026 | 29 Days left

Compliance Monitoring Officer (Financial Services)

  • Somerset West
  • Job Type: Permanent
  • Posted 05 Mar 2026 | 26 Days left

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

  • Recruiter Terms

  • Faq

Partner Sites

  • Simplify.hr

  • News24

  • Property24

  • Media24

Follow Us


© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

Partner Sites

  • Simplify.hr

  • OLX

  • News24

  • Property24

  • Media24


© Careers24. All rights reserved.