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Telemarketing Agent

  • Cape Town
  • Salary: Market Related
  • Commission: Yes
  • Job Type: Permanent
  • Sectors: Retail Sales
  • Benefits: Pension Training Maternity Leave
  • Reference: 173771
  • Employment Equity Position

Apply before Mar 16 2026 | 14 Days left

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Vacancy Details

Employer: homechoice

        homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

        We are looking for driven, competitive sales professionals who thrive on hitting targets, closing deals, and delivering strong sales performance. This is a high-volume outbound sales role within a fast-paced contact centre where results matter.

        If you are motivated by targets, resilient in the face of rejection, and consistently deliver sales results, we want to hear from you.

        What you will love doing in this role

        • Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
        • Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.
        • Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.
        • Accurately capture and update customer information in real time, ensuring compliance and data integrity.
        • Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.
        • Represent the homechoice brand with professionalism while delivering a results focused customer experience.
        • Remain adaptable and resilient in a pressurised, target-driven environment.

Required Skills

  • Outbound Sales: 1 to 2 years

Candidate Requirements

        What you’ll need to do this role

        • Matric (Grade 12) – Must have
        • Minimum 2–3 years’ proven outbound sales/telemarketing experience within a Contact Centre environment – Preferred
        • Demonstrated track record of consistently meeting or exceeding sales targets
        • Strong objection-handling and closing skills
        • Sound understanding of dialler systems and high-volume outbound calling
        • Excellent verbal communication and telephone etiquette
        • Fluent in English and at least two additional South African languages – Preferred
        • Target-driven with the ability to sustain high performance consistently
        • Clear understanding of a performance-managed contact centre environment
        • Proficient in MS Office applications (Email, Internet, Word, and Excel)
        • Clear criminal and ITC record – Must have
        • Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

        What we offer

        • Basic + commission & incentive drives
        • Creative agile work environment
        • Café and lounge area
        • Staff restaurant with a variety of healthy affordable meal options

        Behaviors we love

        • Wow my customer
          • Walk in my customers’ shoes
          • Deliver on my promises
          • Deliver insight-led solutions my customers need
        • Treat the business as my own
          • Take accountability
          • Be curious, creative & explore opportunities
          • Do it right & at the right time
        • Play as a team
          • Be helpful
          • Be inclusive
          • Find the fun

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5 people have applied for this job. 392 people have viewed this job.

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About homechoice

HomeChoice Pty Ltd is the largest home shopping retailer in southern Africa, selling fashion, homeware and financial services to a largely female consumer, in the expanding middle-income bracket, who aspires to a beautiful life. HomeChoice Retail offers customers a truly holistic shopping experience that includes online shopping platforms as well as brick-and-mortar showrooms. The financial services division, FinChoice, sells loans, insurance and value-added financial services to customers of good credit standing, helping them to ensure a sound financial future.


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© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

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  • Advertise With Us

Quick Links

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