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Branch Administrator North

  • Cape Town
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Admin Security
  • Reference: 173690

Apply before Mar 06 2026 | 5 Days left

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Vacancy Details

Employer: Fidelity Services Group

      Role Purpose:

      The branch administrator supports the efficient day-to-day operations of the branch by providing administrative, operational and coordination support to the Branch Manager, sales team, and other internal departments. This role ensures that administrative processes run smoothly, deadlines are met, compliance standards are upheld, and the branch maintains high service levels internally and externally. 

      Key Responsibilities: 

      Contract & Lead Management:
      • Capture, verify and issue leads for contracts to be submitted to OTC.
      • Verify staff leads and prepare monthly payment schedules for lead payouts. 

      Sales Administration:
      • Complete Sales Administration function during the transition over to the new system.
      • Collate and capture daily and weekly rep feedback on the system.
      • Manage sales reps' diaries, including rescheduling appointments when required. 
      • Compile month-to-date and pending reports for progress and management meetings. 

      Branch Meetings & Reviews:
      • Minute-taking for branch reviews and DICE meetings.
      • Prepare monthly and quarterly Power-Point presentation for reviews.
      • Provide relief support when the primary Branch Admin is absent.

      Marketing & Events: 
      • Arrange branch-level marketing campaigns.
      • Coordinate quarterly and annual awards functions for the branch.

      HR & Payroll Support:
      • Prepare and submit monthly attendance registers to payroll.
      • Maintain accurate time-keeping records for all staff within the department.

      Procurement & Vendor Management:
      • Source and load new vendors for procurement purposes. 
      • Manage vendor invoicing and payments, including submitting requisitions. 

      Reporting & Data Management:
      • Collate daily and monthly statistics for management upon request. 
      • Maintain accurate administrative and operational records across all branch functions. 

      Communication & Support:
      • Reception management - greet and assist all visitors to the branch 
      • Handle all incoming calls and attend to queries from management, reps, clients, and other internal departments.
      • Support the branch manager with administrative, operational and reporting tasks. 
      • Ensure overall branch compliance with internal procedures and company standards.
      General & Ad Hoc:
      • Provide Administrative support where required to ensure uninterrupted branch operations 
      • Undertake ad hoc duties as assigned by the Branch manager or leadership team.

      We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

      Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

      Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.


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About Fidelity Services Group

Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.

Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.

Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.

The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market

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About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

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