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Reservations Manager (JB5908)

  • Northern Cape
  • Salary: R27 000.00 - R28 000.00 Per Month
  • Job Type: Permanent
  • Sectors: Hospitality Travel & Tourism Environmental
  • Reference: Reservations Manager (JB5908)

Apply before Mar 16 2026 | 14 Days left

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Vacancy Details

Employer: Kontak Recruitment

Reservations Manager (JB5908)
Live-In, Remote Wilderness Reserve
Location: Northern Cape
Salary: R28 000 per month, negotiable
Benefits include: Medical Aid, Pension, Accommodation, utilties and more.
Employment Type: Permanent, on-site at the reserve
 
This role is ideal for a dynamic hospitality professional who combines revenue optimisation expertise with exceptional guest-centric communication. You will shape the digital and pre-arrival journey, ensuring every enquiry reflects the exclusivity, warmth, and precision of a world-class safari experience.
 
As the Reservations Manager, you will be responsible for driving profitability through intelligent yield management, rate strategy, and channel optimisation, while ensuring every guest enjoys a personalised and seamless booking experience. This role requires an analytical thinker who thrives at the intersection of commercial performance and luxury service.
 
Minimum Requirements:
Proven reservations experience within luxury hospitality
Strong understanding of RevPAR, ADR, and occupancy levers
A commercially minded, analytical problem-solver
Excellent written and verbal communication skills
High proficiency in PMS, channel managers, and CRM systems
A proactive, revenue-driven mindset with strong attention to detail
 
Key Responsibilities:
Revenue & Commercial Strategy
Develop and implement revenue optimisation and dynamic pricing strategies
Protect rate integrity across all channels
Manage forecasting, budgeting, and occupancy planning
Analyse OTA and direct booking performance to guide decision-making
 
Guest Journey & Communication
Deliver an exceptional online and pre-arrival experience
Craft personalised communication that enhances guest anticipation
Identify upsell opportunities and convert enquiries into high-value bookings
 
Operational & Systems Excellence
Optimise CRM and reservations database performance
Ensure PMS and channel manager accuracy
Collaborate with marketing, sales, and lodge operations to align messaging and guest expectations
 
Your Impact
Maximise revenue without compromising exclusivity
Enhance the guest experience long before arrival
Drive direct bookings and strategic upselling
Transform data into informed, profitable decisions
Strengthen alignment between revenue, marketing, and operations
 
Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client.
Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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About Kontak Recruitment

Kontak Recruitment is a Pastel Certified Recruiter which specializes in the recruitment of personnel on all career levels including the placement of temporary, contract as well as permanent staffing. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.

Kontak Recruitment conducts business in an ethical and honest manner.  We aim at building long term relationships that are to the mutual benefit of all parties. We offer a responsible and personalized service to clients and candidates. We encourage an employment environment that provides equal opportunities for all employees. All positions and applications remain confidential protecting the rights and interests of both the client and the candidates.

Our core focus is delivering a staffing solution in the niche fields of Pastel Consultants,finance as well as office support. As part of this service offering we include extensive reference and qualification checks as well as a criminal and credit check. Our focus is quality and we will present the most efficient and integrated ways of satisfying the skills need within the company.

Permanent staff placements – We strive to find the right fit and providing support to client and candidate during the first three months of the employment.

Temporary and Contract placements – We offer immediate access to staff on all levels on a flexible basis. Kontak Recruitment administers the payroll and all statutory returns.

Terms and Conditions Available on Request

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About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

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