Supplier Relationship Manager

Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Procurement Property
Reference: 2343334

Apply before Apr 28 2026 | 61 Days left

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Vacancy Details

Summary:

We are looking for a motivated and dynamic Supplier Relationship Manager to join our team. The Supplier Relationship Manager will be responsible for developing and maintaining strong relationships with our suppliers to ensure the delivery of high-quality products and services. The ideal candidate will have excellent communication and negotiation skills, be detail-oriented, and have a strong understanding of supply chain processes.

Responsibilities:

- Develop and maintain strong relationships with suppliers to ensure timely delivery of products and services
- Negotiate and enforce supplier contracts and agreements
- Evaluate supplier performance and provide feedback to improve quality and efficiency
- Collaborate with internal stakeholders to develop and implement supplier management strategies
- Monitor market trends and supplier performance to identify potential risks and opportunities
- Conduct supplier audits to ensure compliance with company policies and standards
- Resolve supplier-related issues and disputes in a timely and effective manner
- Track and report key performance indicators related to supplier performance and cost savings

Required Skills

Strategic Thinking
Contract Compliance
Strong Commercial And Contract Management Skills
Deep Understanding Of SRM Principles And Best Practices
Knowledge Of BBBEE, ESD, And South African Procurement Legislation
Excellent Stakeholder Management And Negotiation Skills
Risk Management And Problem-Solving Ability
Financial And Cost Management Acumen
Supplier Performance Against SLA/Kpis
Cost Savings And Value Creation
Supplier Risk Ratings
BBBEE & Supplier Development Targets
Innovation And Continuous Improvement Initiatives
Stakeholder Satisfaction

Candidate Requirements

Matric

Drivers’ licences would be an advantage

5–8 years’ experience in procurement or supplier relationship management.

Experience in the Facilities Management, Property, or Built Environment sector is highly preferred.

Proven track record in managing strategic suppliers and complex contracts.

Professional Registration/ Trade CIPS and others would be an advantage

Supplier Performance & Relationship Management:

Develop and implement a structured Supplier Relationship Management (SRM) framework.
Establish and manage strategic and preferred supplier partnerships.
Facilitate regular supplier performance reviews based on agreed KPIs and SLAs.
Drive continuous improvement initiatives with key suppliers.

Resolve escalations and contractual performance issues.

Contract & Commercial Management

Work closely with the Procurement and Legal teams to ensure contracts deliver maximum value.
Monitor supplier compliance with contractual, commercial, and service delivery obligations.
Identify cost-saving and value-creation opportunities.

Support strategic sourcing initiatives and supplier negotiations.

Operational Support to Facilities Management

Collaborate with operational teams to align supplier performance with service delivery requirements.
Ensure suppliers meet health & safety, quality, and regulatory standards.
Monitor service delivery for soft and hard FM services, including:

Cleaning
Security
Technical maintenance
Catering
Pest control
Landscaping

Waste management

Risk & Compliance Management

Conduct supplier risk assessments and implement mitigation strategies.
Ensure compliance with:

BBBEE and supplier development objectives
ESG and sustainability targets
Company governance and procurement policies

Maintain an up-to-date supplier database and performance scorecards.

Supplier Development & Transformation

Drive Enterprise & Supplier Development (ESD) initiatives.
Identify and develop emerging and BBBEE-compliant suppliers.

Support localisation and transformation strategies.

Reporting & Analytics

Develop and present supplier performance reports and dashboards.
Analyse spends, service levels, and supplier trends to inform decision-making. Track and report on cost
savings, value-add, and innovation delivered by suppliers.