Job Title: Credit Facilitator

Location: Johannesburg (Onsite)

Contract Type: Permanent, Full-time

Industry: Direct Selling / FMCG / Retail

Salary: Market Related

Are you a highly assertive Credit professional with a background in field collections and a talent for negotiation?

A leading direct-selling organization is seeking a Credit Facilitator to manage the full credit control function across a diverse sales force portfolio. This is a dynamic role focused on field-level debt, account monitoring, and relationship management. We are looking for a high-potential individual who is ready to grow—this role is specifically designed to evolve into a Team Leader position.

Key Responsibilities

• Credit Control & Collections: Manage proactive collections for assigned portfolios, focusing on reducing payment defaults and improving financial discipline.

• Field-Level Support: Facilitate payment arrangements (AODs) and provide guidance to the sales force on managing overdue accounts.

• Strategic Input: Support the implementation of credit policies and provide recommendations for policy updates based on field feedback.

• Relationship Management: Act as a critical liaison between the Sales Force and the Finance Department to ensure seamless communication.

• Onboarding & Training: Lead onboarding for new distributors and provide training on credit policies and financial management.

• Leadership Track: Gradually take on strategic responsibilities with the goal of transitioning into a Team Lead role.

Minimum Requirements

• Experience:
  * Minimum 5 years’ experience in credit control.

  • At least 2 years in a senior or supervisory role.

  • Strong background in field collections, AOD handling, and credit system updates.

• Education: Diploma in Credit Management, Accounting, or a related financial field.

• Knowledge: Good working knowledge of the National Credit Act (NCA).

• Language: Fluent in English; the ability to speak multiple African languages is essential for this environment.

• Technical Skills: Proficient in MS Excel and credit management systems.

• Attributes: Analytical, assertive, and emotionally intelligent with a strong customer service orientation.

How to Apply

Apply Today!

If you are a driven credit professional ready to take the next step into leadership:

📧 Email: lidene.pienaar@hireresolve.us

🌐 Apply online: www.hireresolve.co.za

📌 Reference: CreditFacilitator_JHB_2026