- Mokopane
- Salary: Market Related
- Job Type: Permanent
- Sectors: Engineering Mining Automotive
- Reference: 8165
- Employment Equity Position
Vacancy Details
Employer: Komatsu South Africa (Pty) Ltd.
- Ensure compliance with the Komatsu branch Manual at all levels in the business
- Participates in operations strategic plan development with divisional team and Operations Executive
- Conducts resource planning for the branch.
- Assesses the impact of risk-mitigating plans and preventative action strategies and recommends alternatives to Operations leadership.
- Interacting with the HR Executive & Senior Operations Manager on resource planning
- Communicating overall branch strategy, plans, and objectives and providing channels for communication.
- Collaborating with HR in disciplinary cases
- Plans and prepares for the annual budgeting process of the branch following the relevant financial policies and procedures.
- Liaising with customers concerning technical issue resolution & referring complex issues to Branch manager or internal product support function.
- Check regularly that the warehouse is tidy and clean and that items are binned, packed and labeled as per policy & procedures.
- Assisting and approving the Offer to Purchase documentation and submitting it to the customer.
- Drive and implement reliability improvements plans that will result in expected equipment performance
- Contributes to technical planning and ensures quality of machine inspections.
- Monitors customer satisfaction, quality, and safety compliance.
- Approves parts, equipment orders, and oversee parts/consumables planning.,
- Oversees warehouse operations and stock controls, including write‑offs and replenishment
- Co-ordinates staff training, skills development, and technical de‑briefings.
- Produces technical and service reports, including operational and performance metrics
- Manages vehicle fleet usage, costs, and compliance.
- Handles warranty claims, audits, data accuracy systems, and asset register control.
- Supports financial reporting, resolves financial queries, and assists with debtors.
- Builds customer relationships, supports sales processes, and identifies market opportunities.
Candidate Requirements
- 7 years’ experience of which 3 years’ experience as a manager, managing technical staff,
- Business experience regarding customer liaison, service level/contractual agreements, decision-making and problem resolution preferably in mining/construction
- Financial management about profitability and cost control, inventory management, and reporting.
QUALIFICATIONS:
Trade/Technical qualification, with N4, and studying towards a Business-related diploma
EXPERIENCE:
SPECIFIC KNOWLEDGE REQUIREMENTS:
MS Word (Intermediate), MS Excel (Advanced), MS PowerPoint (Intermediate), SAP
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About Komatsu South Africa (Pty) Ltd.
We build machines to answer the needs of society. For more than a century, our brand has been synonymous with connection to community. It guides everything we do, from the ways we think about innovation, to how we hire and train new employees around the world, and how we build relationships with our customers.
In 1921, Meitaro Takeuchi founded our company in the town that shares our name. He did so to provide work for the local community after the closure of a nearby copper mine.
Today, we have come a long way from where we started. We have evolved into a truly global company with a diverse workforce comprised of different nationalities and beliefs. And it’s by harnessing the potential of all our different talents and unique perspectives that we push ourselves further.
We explore and help advance the boundaries of technology, developing smart construction equipment and autonomous mining trucks, creating underwater electric bulldozers and even conceptualizing an excavator capable of operating on the moon. Our products and solutions directly support industries essential to the ongoing development of modern societies and everyday life.
For our core customers in forestry, construction and mining, we make big machines that take on even bigger challenges, gentle giants answering the needs of society.
We believe that when people are united by a common goal, the truly remarkable happens. In communities across the globe, we find purpose in creating value through manufacturing and technology innovation to empower a sustainable future where people, business, and our planet thrive together.
Harnessing our collective expertise to go further, we stay true to our brand promise: Creating value together.
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