Retail Sales Consultant

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Retail Sales
Reference: PC002036/AC

Apply before Mar 27 2026 | 30 Days left

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External Application

Vacancy Details

Employer: Status Staffing

We are recruiting on behalf of our client for a Retail Sales Consultant based in Maitland, Cape Town. The ideal candidate will have 3+ years’ experience in internal sales or customer service, along with 3+ years’ retail or shop floor experience in a similar industry. Matric is essential, and applicants must have a clear credit record and be proficient in MS Office. If you are passionate about retail and delivering exceptional customer service, we would love to hear from you.

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE :           Permanent
SECTOR :           Sales / Retail
BASIC SALARY :           R8000.00 – R9000.00
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

Matric (essential)
Minimum 3+ years’ internal sales and/or customer service experience
Minimum 3+ years’ retail/shop floor experience within a similar industry
Clear credit record
Demonstrated ability to deliver results / proven track record in retail sales
Self-motivated, proactive, independent worker and a strong team player
Well-groomed appearance
Displays pride in themselves and their work
Effective communication skills
Excellent customer service, care, and problem-solving abilities
Good planning, organizing, and time management skills
Neat and tidy
Friendly and helpful disposition with a positive attitude
Good administrative skills – accurate and detail-oriented
Proficient in MS Word, Email, and Internet use

DUTIES:

Sales Service:

Maintain and grow the retail team budget by offering customers what they require, up-selling, and cross-selling.
Encourage customers to complete the customer information form for our database.

Customer Service:

Be proactive in assisting walk-in customers.
Take phone orders professionally and ensure that the order is ready for the customer as agreed.
Meet, greet, and assist customers.
Offer customers the products they want.
Suggest additional products that complement the products being purchased.
If the required product is not in stock, find and offer an alternative product.

Housekeeping:

Ensure products are neat and tidy, on the correct shelf, hook, or in the correct container/position.
Keep all surface areas in the responsible workstation clean.
Maintain a high standard of overall condition and appearance of the workstation.
Keep the workstation neat and tidy at all times.
Ensure all products are returned to their correct places after serving a customer.
Keep the sample rail up to date.

Stock Management:

Order and update stock daily, as required.
Conduct stock takes on request.
Inform the Retail Supervisor of low stock or empty bin cards by noting it in the supplied book.
Notify the Retail Supervisor of any items requested by customers that are not kept in stock.

Merchandising:

Ensure pricing and codes are visible at all times.
Arrange and merchandise products.
Update prices and codes on a daily/weekly basis.
Arrange existing and new products in the responsible workstation.
Perform quality checks regarding meterage and condition of fabric entering the store.

Administration:

Follow correct company procedures for all responsibilities, as per the company policies and procedures.
Process orders.
Handle credits.
Process refunds.
Manage stock requests.

HOURS:

Monday to Friday: 08:15 – 16:45
Saturday: 08:30 – 13:00

Should you meet all the requirements, apply on our website at www.statusstaffing.com today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.

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About Status Staffing

Welcome to STATUS STAFFING SOLUTIONS, a leading Western Cape based broad spectrum boutique staffing solutions provider.

Within our recruitment division we pride ourselves in our ability to match the right person to the right career through a comprehensive range of in-house screening and assessments. We go the extra mile by offering an outsourced HR and IR service, thereby assisting our clients to comply with local Labour laws. In addition, our Labour Relations division also offer a comprehensive Payroll service, enabling our clients to focus on their core business.

Our large candidate database and quality customer service ethos is what differentiates us from our competitors, enabling is to be considered a strategic partner to our valued candidates and clients.