Role Overview

We are seeking a highly capable Refunds Specialist to manage and process airline travel refunds efficiently and accurately. This is a freelance or part-time opportunity, ideal for someone who excels in their field, thrives outside a traditional 9–5 structure, and can deliver results independently.

Key Responsibilities

• Process airline travel refunds for corporate clients in a timely and accurate manner

• Handle complex refund cases, liaising with airlines, suppliers, and internal teams

• Ensure compliance with company policies and regulatory requirements

• Maintain detailed records of refunds and report on trends or issues
  

Requirements

• Proven experience handling airline travel refunds or related financial processes

• Strong understanding of corporate travel operations

• Excellent attention to detail and organizational skills

• Ability to work independently with minimal supervision

• Flexible and comfortable working outside standard office hours

• Strong communication and problem-solving skills