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Junior IT Assistant
"Powering IT efficiency—one solution at a time!"

Join a Dynamic Team and Kickstart Your IT Career!

A well-established company in the financial services sector is looking for a Junior IT Assistant to provide IT support, system administration, and security oversight. This is an exciting opportunity for an individual with a passion for technology, problem-solving, and continuous learning. If you thrive in a fast-paced environment and enjoy troubleshooting IT challenges, this role is perfect for you!

Location: Pretoria East

Salary: R15 000

Positions Available: 1

Key Responsibilities

• IT Support & Troubleshooting:
• Manage and respond to IT support tickets, assisting end-users with hardware, software, and network issues.
• Diagnose and resolve hardware problems, including replacing components such as RAM, hard drives, and power supplies.
• Perform routine maintenance on desktops, laptops, and peripheral devices to ensure optimal performance.
• Assist with software deployment, system updates, and remote support for end-users.
• System Administration:
• Set up, configure, and maintain workstations, laptops, printers, IP phones, and PBX systems.
• Administer Microsoft 365, including user account management, email configuration, security policies, and compliance monitoring.
• Troubleshoot Microsoft 365 applications such as Exchange Online, SharePoint, OneDrive, and Teams.
• Maintain IT documentation, asset inventory, and ensure compliance with IT policies.
• Networking & Connectivity:
• Perform basic network troubleshooting (DNS, DHCP, VPN, IP addressing, etc.) and escalate issues when needed.
• Support network connectivity, including Wi-Fi troubleshooting and access point maintenance.
• Assist in configuring and maintaining network devices such as routers and switches.
• Monitor network performance, identify potential issues, and escalate advanced problems when required.
• Cybersecurity & Compliance:
• Implement and maintain IT security best practices, including password policies, access controls, and endpoint security.
• Monitor systems for security vulnerabilities, assist in deploying patches and updates, and enforce security protocols such as MFA (Multi-Factor Authentication).
• Educate users on cybersecurity awareness and enforce IT security policies.
• General IT Support & Innovation:
• Work independently and collaboratively in a fast-paced environment.
• Think creatively to develop new and improved IT solutions.
• Adapt to changing priorities while efficiently handling multiple tasks.
• Stay updated with emerging IT trends and technologies to enhance company IT infrastructure.

Minimum Requirements

• 1-2 years of experience in an IT support role.
• Matric (Grade 12) or equivalent qualification.
• Experience with Microsoft Office 365 administration.
• Basic knowledge of networking concepts (DNS, DHCP, IP addressing, VPN, etc.).
• Understanding of hardware components and troubleshooting.

Skills and Attributes

• Strong problem-solving and troubleshooting abilities.
• Excellent planning, organization, and time management skills.
• Strong understanding of Microsoft 365 and Windows operating systems.
• Ability to read and interpret technical manuals and documentation.
• Proficiency with hand tools, power tools, and diagnostic equipment for hardware repairs.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks efficiently.
• Highly motivated, proactive, and eager to learn.
• Strong work ethic with persistence and dedication.
• Exceptional attention to detail and accuracy.

Kickstart Your IT Career with Us!

If you are passionate about technology, problem-solving, and continuous learning, this is the perfect role for you! Apply today and become part of an innovative team that values growth and technical excellence.
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Junior IT Assistent
"Dryf IT-doeltreffendheid—een oplossing op ‘n slag!"

Sluit aan by ‘n Dinamiese Span en Begin Jou IT-loopbaan!

‘n Goed gevestigde maatskappy in die finansiële dienste sektor is op soek na ‘n Junior IT Assistent om IT-ondersteuning, stelseladministrasie en sekuriteitstoesig te bied. Dit is ‘n opwindende geleentheid vir ‘n individu met ‘n passie vir tegnologie, probleemoplossing en voortdurende leer. As jy floreer in ‘n vinnige omgewing en daarvan hou om IT-uitdagings op te los, is hierdie rol perfek vir jou!

Ligging: Pretoria-Oos

Salaris: R15 000

Beskikbare Posisies: 1

Sleutel Verantwoordelikhede

• IT Ondersteuning & Probleemoplossing:
• Bestuur en reageer op IT-ondersteuningsversoeke, en help eindgebruikers met hardeware-, sagteware- en netwerkprobleme.
• Diagnoseer en los hardeware probleme op, insluitend die vervanging van RAM, hardeskywe en kragbronne.
• Voer roetine-instandhouding uit op rekenaars, skootrekenaars en randapparatuur vir optimale werkverrigting.
• Help met sagteware-ontplooiing, stelselopdaterings en afstandsondersteuning vir gebruikers.
• Stelseladministrasie:
• Stel werkstasies, skootrekenaars, drukkers, IP-telefone en PBX-stelsels op, konfigureer en onderhou dit.
• Administreer Microsoft 365, insluitend gebruikersrekeningbestuur, e-poskonfigurasie, sekuriteitsbeleide en nakomingsmonitering.
• Los probleme met Microsoft 365-toepassings op, insluitend Exchange Online, SharePoint, OneDrive en Teams.
• Handhaaf IT-dokumentasie, bate-inventaris en verseker nakoming van IT-beleide.
• Netwerk & Konnektiwiteit:
• Voer basiese netwerkfoutopsporing uit (DNS, DHCP, VPN, IP-adressering, ens.) en eskaleer probleme indien nodig.
• Ondersteun netwerk konnektiwiteit, insluitend Wi-Fi probleemoplossing en toegangspunt instandhouding.
• Help met die opstel en instandhouding van netwerktoestelle soos routers en skakelaars.
• Moniteer netwerkprestasie, identifiseer moontlike probleme en eskaleer gevorderde kwessies indien nodig.
• Kubersekuriteit & Nakoming:
• Implementeer en handhaaf IT-sekuriteit beste praktyke, insluitend wagwoordbeleide, toegangsbeheer en eindpuntsekuriteit.
• Moniteer stelsels vir sekuriteitskwesbaarhede, help met die implementering van opdaterings en sekuriteitsbeleide soos MFA (Multi-Factor Authentication).
• Bewusmaking en opleiding van gebruikers oor kuberveiligheid en die toepassing van IT-sekuriteitsbeleide.
• Algemene IT-ondersteuning & Innovasie:
• Werk onafhanklik en samewerkend in ‘n vinnige omgewing.
• Dink kreatief om nuwe en verbeterde IT-oplossings te ontwikkel.
• Pas aan by veranderende prioriteite en hanteer take doeltreffend.
• Bly op hoogte van nuwe IT-neigings en tegnologieë om maatskappy IT-infrastruktuur te verbeter.

Minimum Vereistes

• 1-2 jaar ondervinding in ‘n IT-ondersteuningsrol.
• Matriek (Graad 12) of ekwivalente kwalifikasie.
• Ervaring met Microsoft Office 365 administrasie.
• Basiese kennis van netwerkkonsepte (DNS, DHCP, IP-adressering, VPN, ens.).
• Begrip van hardewarekomponente en foutsporing.

Vaardighede en Eienskappe

• Sterk probleemoplossings- en foutopspoorvermoëns.
• Uitstekende beplanning-, organisasie- en tydsbestuursvaardighede.
• Goeie kennis van Microsoft 365 en Windows-bedryfstelsels.
• Vermoë om tegniese handleidings en dokumentasie te lees en te interpreteer.
• Vaardigheid met handgereedskap, kraggereedskap en diagnose-toerusting vir hardeware herstelwerk.
• Uitstekende kommunikasie- en interpersoonlike vaardighede.
• Vermoë om onder druk te werk en take doeltreffend te hanteer.
• Hoogs gemotiveerd, proaktief en leergierig.
• Sterk werksetiek met deursettingsvermoë en toewyding.
• Uitsonderlike aandag aan detail en akkuraatheid.

Begin Jou IT-loopbaan Met Ons!

As jy ‘n passie het vir tegnologie, probleemoplossing en voortdurende leer, is hierdie die perfekte rol vir jou! Doen vandag aansoek en word deel van ‘n innoverende span wat groei en tegniese uitnemendheid waardeer.
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