Reception and Front Office Management

·         Professionally welcome and assist all visitors, clients, and stakeholders.

·         Manage the company switchboard, including answering, screening, and directing calls appropriately.

·         Maintain a professional, clean, and organised reception area at all times.

·         Coordinate incoming and outgoing mail, courier services, and deliveries.

·         Provide general front-office support and customer service.

Capital Sales Administration

·         Provide full administrative support to the Capital Sales Manager and Capital Sales team.

·         Prepare, format, and manage sales quotations, proposals, and related documentation.

·         Capture and maintain accurate sales records, customer information, and administrative data.

·         Maintain organised filing systems for all capital sales documentation (electronic and manual).

·         Assist with order processing, sales tracking, and follow-up activities.

·         Coordinate internal communication between sales, finance, and operational departments.

·         Support invoicing processes by ensuring all required documentation is complete and accurate.

·         Generate reports and provide administrative support for sales performance tracking.

Office and Administrative Coordination

·         Perform general administrative duties including typing, filing, document preparation, and data management.

·         Ensure accuracy, completeness, and confidentiality of company records.

·         Operate office equipment including printers, scanners, and copiers.

·         Support efficient daily operations of the Capital Sales department.

·         Assist with scheduling meetings and coordinating calendars where required.

Job Requirements

·       Qualifications

·       Bachelor of Commerce (BCom) in Marketing Management, Business Administration, or related field (preferred).

·       Experience

·       Minimum 2–3 years administrative experience, preferably within a sales or commercial environment.

·       Experience in reception and front-office management will be advantageous.

·       Technical Skills

·       Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

·       Strong data capturing and administrative coordination skills.

·       Experience working with sales documentation and administrative systems preferred.

Competencies and Skills

·         Excellent verbal and written communication skills.

·         Strong customer service orientation.

·         Exceptional organisational and multitasking ability.

·         High level of accuracy and attention to detail.

·         Ability to work independently and within a team.

·         Ability to work under pressure and meet deadlines.

·         Professional conduct and presentation.

Key Performance Areas (KPAs)

·         Professional management of reception and front-office operations.

·         Accurate and timely capital sales administration.

·         Efficient coordination of sales documentation and processes.

·         High standard of customer service delivery.

·         Effective administrative support to the Capital Sales function.

Personal Attributes

·         Professional and presentable

·         Highly organised and reliable

·         Detail-oriented

·         Proactive and accountable

·         Strong interpersonal skills