Front of House (Optometrist)

Area: Paarl

Salary: R13 500 – R18 000 CTC p.m. (depending on experience)

Duties which can be expected:

• Make patients feel welcome and offer refreshments

• Communication with clients – Email, WhatsApp, answering phone calls

• Helping clients choose frames

• Quotations and Invoicing

• Stock replenishes

• Loading of stock

• Explain quotation and/or products to patients

• Order jobs from Lab

• Patients follow up – Follow up if patient is happy with service and product.

• Weekly Postings

• Sending Weekly and Monthly reports

• Check Lab orders statutes daily/weekly

• Monthly stock take

• Adding all supplier invoices to Dropbox weekly. 

• Check costing of invoices and work out GP% on each invoice. Inform management if GP% falls under suggested requirements

• Vert jobs back from lab

• Bring any alarming querier to managers’ attention. This will include, Credits, jobs wrongly ordered, any damaged product or difficult customers.

• Work on the age analysis on a weekly basis follow up on outstanding payments

• Follow up pending jobs

The ideal person will:

• Love people and be willing to help where needed.

• Be able to do sales.

• Offer our patients a great customer experience in line with our brand.

• Be Energetic & Fun

• Take Ownership

• Loyalty

• Have a Growth Mindset

• Spreading Happiness

• Be Solution Driven