A growing technical team is seeking a motivated Junior Technical Manager to support daily technical operations.

This role bridges hands-on technical work with people management and operational coordination, focusing on improving technician performance, maintaining service standards, and helping grow the technical division into a profitable, efficient unit.

Key Responsibilities:

• Assist in managing field technicians and installers, including job allocation, scheduling, attendance monitoring, and performance coaching
• Support troubleshooting of escalated technical issues (CCTV, networking, VoIP, IT support)
• Review completed jobs for quality and compliance; assist with site inspections and installations
• Coordinate small to medium technical projects and liaise with sales and admin teams
• Handle escalated client queries and ensure professional service delivery
• Assist with KPI tracking, reporting, stock control, and technical inventory management

Requirements:

• Certificate or diploma in IT / Networking / Technical field
• 2–4 years hands-on technical experience (IT support, CCTV, networking, or similar)
• Some leadership or senior technician exposure advantageous
• Strong understanding of IT infrastructure and/or CCTV systems
• Basic people management, organisational, and time management skills
• Professional communication, problem-solving, calm under pressure, detail-oriented, and willingness to learn


How To Apply:

• Contact Hire Resolve today for your next career-changing move
• Our client is offering a highly competitive salary for this role based on experience.
• Send your CV to: itcareers@hireresolve.za.com or connect with Mischa Bornman via LinkedIn.
• Alternatively, you can also contact me directly at Hire Resolve mischa.bornman@hireresolve.us
• We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.