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Our client is a Utah-based provider of ABA therapy services committed to delivering quality care for individuals with developmental challenges. The company aims to quickly scale its operations by implementing strategic support systems and hiring the right administrative and intake talent. 

Responsibilities: 

Lead Intake & Outreach:

• Call new leads (parents/families) and onboard them into ABA therapy services
• Explain services and convert inquiries into active clients
• Follow up consistently until enrollment
• Handle inbound and outbound calls

Relationship Building:

• Contact doctor offices and referral sources
• Get the company listed as a provider
• Maintain ongoing follow-ups with referral partners
• Build long-term relationships with families and providers

Recruiting Support:

• Join and eventually conduct interviews for technicians (staff)
• Offer positions to candidates after successful interviews

General Front-Office Operations:

• Act as the “front face” of the company
• Manage customer conversations throughout the day
• Track progress from lead → onboarding → continuation
• Potential future leadership of additional outreach staff